Anderson L.Data Analyst
Skills
Career spans 24 years specializing in Acquiring, Payment Methods, Banking, and Card sectors, with in-depth experience in Data and Analytics, Operational Control, BackOffice, Financial Operations Control, and Risk Analysis, particularly Chargeback management. Proven ability to foster partnerships and relationships by facilitating the open exchange of ideas and opinions to drive business development. Prioritized the expansion of business knowledge by mastering, executing, and enhancing processes, reducing financial losses, conducting systemic simulations, implementing automations, and preparing and analyzing data to inform decision-making. Provided consistent support to partner areas to streamline operations and optimize financial performance.
Payment Specialist
7/1/2023 - 2/1/2024
Developed expertise in transaction analysis and resolution of payment issues, focusing on optimizing financial settlement processes. Participated in discussions for the development, implementation, and validation of new financial operations control models. Implemented and transformed incoming reports from Visa and Mastercard using Power BI, gathering requirements from various teams, consulting brand manuals, and processing data. Created panels with descriptive volumetrics for daily financial reconciliation matching, optimizing the consultation of original reports. Utilized technical and analytical skills to resolve problems and reconcile processes between various capture bases, along with accounts payable. Contributed to the construction of data extractions and conducted studies on informational bases, generating analyses for management.Mid-Level Data and Analytics Analyst
3/1/2021 - 10/1/2022
Responsible for controlling and enhancing the delivery of daily automatic reports, such as managerial indicators for the Commercial area, aimed at supporting the decision-making process for the field team. Led a project to improve the daily X-Ray Report dispatch via Tableau, reducing the processing time from 3 hours to 30 minutes. Supported the dispatch of alert reports to the Service team for NPS control and other indicators. Acted as the focal point for dispatching and monitoring daily and monthly billing pace for the commercial hierarchy and peer areas. Addressed demands and conducted data studies to support partner areas. Enhanced and automated processes using tools such as SAS, VBA, Alteryx, and Tableau.Senior Planning Analyst
5/1/2020 - 3/1/2021
Developed and submitted daily and monthly management indicators reports to Commercial and Customer Service areas, as well as monitored billing pace figures. Focused on improving and automating processes using tools such as SAS, VBA, Alteryx, and Tableau. Provided support for automatic processes, indicators, and dashboards.Mid-Level Telemetry Analyst
4/1/2017 - 5/1/2020
Developed expertise in implementing and simulating process, service, and project improvements using SAS, SQL, Alteryx, and VBA Application tools. Managed control and provided support in the daily distribution of alerts aimed at enhancing performance efficiency for the acquirer operation.Intermediate Exchange Analyst
9/1/1999 - 4/1/2017
Expertly structured and handled data, developed new controls and reports, and optimized operational activities to drive process improvements. Automated manual inputs and data extraction using Rumba Web to Host and VBA. Structured ad hoc reports and conducted data studies as needed. Prepared and distributed daily alerts for mitigating financial risks and overseeing control points, specifically KPIs. Participated in the simulation and validation of systemic changes in processing flags and their adjustments in acquiring processes. Conducted detailed financial and accounting reconciliations for Exchange/COF areas, ensuring accurate control of information between issuers and acquirers while identifying opportunities to reduce financial losses. Analyzed chargeback processes for Mastercard, Visa, Diners, and Maestro, contributing to efficient transaction dispute resolution.
Bachelor's Degree in Information Systems Management Technology at Nove de Julho University Center
2001 - 2004MBA, Business Management and Business at B.I International
2013 - 2015
Alteryx Micro Credential at Alteryx Foundational
6/1/2023
Anderson is available for hire
Meet Anderson L.
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