Andre R.
Scrum Master

Skills

Microsoft Excel (Advanced Analytics Add-ons)

Jira

Andre is available for hire

Hire Andre R.

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Bio

A dedicated technology enthusiast and advocate for human development, this professional focuses on creating a respectful and healthy work environment that fosters collaboration and collective growth. With over a decade of robust experience in metrics, support, and project management, there is a strong commitment to the agile journey, emphasizing Kaizen and continuous improvement. The work is guided by meaningful metrics that add value while prioritizing the human aspects of teamwork and collaboration. Expertise includes solving complex problems, with strong skills in negotiation and conflict resolution. Additionally, there is a passion for teaching, training, and mentoring, alongside an eagerness to learn new methodologies, tools, and techniques.

Senior Scrum Master
11/1/2022 - 7/1/2023

Experience as a Senior Scrum Master in an international project, leading and facilitating Agile ceremonies for two UI/UX squads. Successfully created and maintained comprehensive Team Metrics and Management Metrics while implementing Management 3.0 practices to enhance squad efficiency. Played a significant role in developing a new UI/UX process flow, providing support with tools such as Outlook, Agility V1, Mural, and Sharepoint. Assisted Product Owners, Project Managers, and Delivery Project Managers on Agile Methods, Metrics, V1 Analytics, and Agile Team Maturity Level Assessment. Actively participated in demos and scope meetings across various teams and departments, ensuring alignment and collaboration. Collaborated closely with the Project Management Office (PMO) to establish standards and promote best practices within the organization. Utilized Agile methodologies, team leadership, Management 3.0, Kanban, teamwork, and Scrum to facilitate the transition from waterfall to Agile in developing a new version for an insurance app and website.
Senior Scrum Master
12/1/2021 - 11/1/2022

Served as Senior Scrum Master on an international project, successfully forming a high-performance team that received the prestigious Team Highlight recognition. Collaborated with a mixed squad, integrating team members from both internal and client organizations. Facilitated agile processes and coached team members as the Scrum Master for the client's Research and Development team.
Senior Scrum Master
7/1/2021 - 12/1/2021

Served as Scrum Master for six different squads, focusing on optimizing agile processes for an international client. Developed and refined expertise in agile methodologies, specifically Scrum, Kanban, and SAFE frameworks. Utilized Jira and Confluence for effective project management and documentation. Promoted continuous improvement and team collaboration through regular retrospectives and agile ceremonies. Enhanced team productivity and communication using Slack and Zoom. Implemented metrics and KPIs to monitor team performance and project progress. Fostered technical skills in facilitating cross-functional team discussions and resolving bottlenecks, leading to successful project deliveries and improved client satisfaction. Demonstrated strong abilities in stakeholder management and conflict resolution.
Project Management Assistant and Team Lead
7/1/2010 - 6/1/2021

Acted as Project Management Assistant and Report Team Leader for international accounts with a primary focus on the USA. Developed and implemented metric plans, reports, and dashboards for executive levels, enhancing data-driven decision-making. Provided support for contract processes and project management for various international clients, ensuring a high level of client satisfaction. Led a Process Improvement Initiative to automate tasks and processes, significantly reducing delivery time. Coordinated and led the Reporting and Metrics team based in Brazil for an international client, ensuring seamless operations. Mediated communication between the organization and clients, serving as a negotiator and focal point to maintain and foster strong professional relationships.
Systems Intern
7/1/2008 - 7/1/2010

Developed extensive expertise in the SAP SD module, providing support and implementation services for international accounts. Led a successful case study for an industry project, surpassing objectives and disseminating knowledge with other teams involved. Delivered system support for national clients, specifically in the SAP MM and FI modules.
Computer Science Teacher
9/1/2007 - 3/1/2008

Instructed foundational computer science and digital citizenship to youth, cultivating their understanding of essential tech skills and responsible online behavior. Provided mentorship to students preparing to enter the workforce, guiding them through interview preparation and career development strategies. Developed student proficiencies in coding, problem-solving, and critical thinking, while fostering a supportive learning environment that encouraged personal growth and professional readiness.

Logistics, Materials, and Supply Chain Management at Anhanguera Educacional
2008 - 2011
Electrician at SENAI SP
2004 - 2005
Project Management at INPG Business School
2013 - 2014