David O.

Product Owner

Agile Coach
1/1/2022 - Present

Coordinated teams for the unification of a Digital Bank App to implement the PIX functionality, resulting in a single global app. Conducted agile maturity assessments to identify gaps and improvement opportunities, developing specific action plans to drive agile transformation. Developed and delivered hands-on workshops on agile techniques, such as Kanban, Scrum, and Lean, empowering teams to effectively apply agile principles in their daily work. Guided and trained Scrum Masters, Product Owners, and development teams in agile practices and principles, promoting autonomy and self-organization. Facilitated the successful adoption and implementation of agile practices across multiple development teams, fostering a culture of continuous improvement and incremental deliveries.

Led the agile transformation in an organization by developing and executing training strategies, mentoring, and coaching to ensure a smooth and effective transition. Developed and implemented agile performance metrics to monitor progress, identify areas for improvement, and demonstrate the value of agile transformation to stakeholders. Facilitated agile ceremonies, including sprint planning meetings, sprint reviews, and retrospectives, promoting team collaboration and alignment. Promoted cross-disciplinary collaboration, encouraging transparent communication and teamwork among development, quality, and operations teams. Developed and implemented conflict resolution strategies, facilitating effective communication and negotiation of solutions in agile work environments, and facilitated the integration of new team members, ensuring a clear understanding of the values, principles, and practices adopted by the organization.

Agile Master
6/1/2021 - 1/1/2022

Conducted agile maturity assessments to identify gaps and improvement opportunities, developing specific action plans to drive agile transformation. Developed and delivered hands-on workshops on agile techniques such as Kanban, Scrum, and Lean, empowering teams to effectively apply agile principles in their daily work. Coached and trained Scrum Masters, Product Owners, and development teams on agile practices and principles, promoting autonomy and self-organization. Facilitated the successful adoption and implementation of agile practices across multiple development teams, fostering a culture of continuous improvement and incremental deliveries. Led agile transformation in an organization by developing and executing training, mentoring, and coaching strategies to ensure a smooth and effective transition.

Worked closely with stakeholders to define and communicate the agile vision, aligning teams around shared goals and driving engagement. Developed and implemented agile performance metrics to monitor progress, identify improvement areas, and demonstrate the value of agile transformation to stakeholders. Facilitated agile ceremonies, including sprint planning meetings, sprint reviews, and retrospectives, promoting collaboration and team alignment. Actively contributed to the agile community by participating in conferences, events, and user groups, and by sharing experiences and best practices with other agile professionals. Developed and implemented conflict resolution strategies, facilitating effective communication and negotiating solutions in agile work environments. Facilitated the integration of new team members, ensuring a clear understanding of the adopted agile values, principles, and practices within the organization.

Agile Master
11/1/2020 - 6/1/2021

Conducted agile maturity assessments to identify gaps and opportunities for improvement, developing specific action plans to drive agile transformation. Developed and delivered workshops on agile techniques such as Kanban, Scrum, and Lean, empowering teams to effectively apply agile principles. Guided and empowered Scrum Masters, Product Owners, and development teams in agile practices and principles, promoting autonomy and self-organization. Facilitated the adoption and implementation of agile practices across multiple development teams, fostering a culture of continuous improvement and incremental deliveries. Led an organization's agile transformation by developing and executing training strategies, providing mentorship, and coaching to ensure a smooth transition. Collaborated closely with stakeholders to define and communicate the agile vision, aligning teams around shared goals and driving engagement. Developed and implemented agile performance metrics to monitor progress, pinpoint areas for improvement, and demonstrate the value of agile transformation to stakeholders. Facilitated agile ceremonies, including sprint planning meetings, sprint reviews, and retrospectives to promote collaboration and team alignment. Contributed actively to the agile community by participating in conferences, events, and user groups, and sharing experiences and best practices with other agile professionals. Implemented conflict resolution strategies to facilitate effective communication and negotiation in agile work environments and facilitated the integration of new team members, ensuring a clear understanding of the organization's adopted values, principles, and agile practices.

SAP Product Specialist
3/1/2016 - 11/1/2020

Led and mentored the product management team to promote professional development, sharing knowledge and best practices. Conducted feasibility and ROI analyses to strategically allocate resources and maximize return on investment for new features and initiatives. Guided product development from conception to launch, ensuring each iteration delivered customer value. Effectively communicated product vision to align development teams around common goals and strategic objectives. Performed market and competitive analyses to identify opportunities for innovation, maintaining the product’s relevance and competitiveness. Prioritized advocating for customer needs throughout the product lifecycle, ensuring optimal resource allocation. Developed and maintained key customer relationships, acting as the primary contact for feedback and feature requests. Defined and prioritized the product backlog to translate customer needs into actionable requirements. Collaborated with stakeholders to document user requirements using techniques such as user stories and empathy maps. Managed the product backlog with a focus on business value and customer needs, utilizing performance metrics to assess success and identify optimization opportunities, adjusting strategies accordingly.

New Product Development Manager
12/1/2014 - 3/1/2016

Successfully led cross-functional teams in the development and implementation of complex software projects, ensuring deliveries were within time and budget. Managed the complete project lifecycle from conception to delivery, coordinating resources, defining schedules, and mitigating risks for project success. Applied performance metrics and indicators to assess product success, identifying optimization opportunities, and adjusting strategies and priorities as necessary. Collaborated with internal and external stakeholders to define project objectives, scope, and requirements, ensuring a clear and aligned understanding of expectations. Developed and communicated detailed project plans, including schedules, budgets, and required resources, ensuring efficient and effective execution.

Proactively identified and managed project risks and issues, implementing contingency plans and problem-solving measures to minimize negative impacts on schedule and quality. Facilitated project follow-up meetings and status reports for stakeholders, maintaining clear and transparent communication about project progress and challenges. Effectively managed project scope changes, assessing the impact on time, cost, and quality constraints, and communicated implications to stakeholders. Conducted post-project lessons learned analyses, identifying areas for improvement, and developing action plans to enhance process efficiency and effectiveness.

Implemented project management tools such as Microsoft Project and Jira to track work progress, manage resources, and ensure compliance with project deadlines. Provided project performance reports and analyses to executive leadership, highlighting achievements, challenges, and action plans to ensure the achievement of objectives.

Consulting Manager
7/1/2013 - 12/1/2014

Led consulting teams on software implementation and development projects, ensuring the successful delivery of innovative technological solutions through strategic guidance and supervision. Managed the back office operations in collaboration with the Country Manager, overseeing payroll expenses, SAP ERP licenses, support contracts, and office expenses. Oversaw the full lifecycle of consulting projects from requirements identification to post-deployment maintenance, ensuring client satisfaction throughout. Developed and implemented custom consulting strategies tailored to clients’ business objectives and technology needs. Provided training and empowerment on agile methodologies, software development practices, and project management tools to clients and internal teams. Maintained strong client relationships, acting as the primary point of contact to facilitate clear, effective communication and foster long-term partnerships. Conducted feasibility analyses and risk assessments, identifying potential obstacles and creating effective mitigation plans. Developed detailed business proposals including scope of work, cost estimates, and project schedules, to appropriately manage client expectations. Led clients through digital transformation initiatives, assisting them in adopting emerging technologies and innovative software practices. Monitored and evaluated project performance against success metrics, making necessary adjustments to ensure on-time and within-budget delivery.

SAP and Oracle Project Manager
7/1/2009 - 6/1/2013

Successfully led cross-functional teams in the development and implementation of complex software projects, ensuring delivery within deadlines and budget. Managed the complete project lifecycle from conception to delivery, coordinating resources, defining schedules, and mitigating risks to ensure project success. Used performance metrics and indicators to assess product success and identify optimization opportunities, adjusting strategies and priorities as needed. Collaborated with internal and external stakeholders to define project goals, scope, and requirements, ensuring a clear and aligned understanding of expectations. Developed and communicated detailed project plans including schedules, budgets, and required resources, ensuring efficient and effective project execution.

Proactively identified and managed project risks and issues, implementing contingency plans and problem-solving strategies to minimize negative impacts on schedule and quality. Facilitated project follow-up meetings and status reports for key stakeholders, maintaining clear and transparent communication about project progress and challenges. Effectively managed project scope changes by assessing impacts on time, cost, and quality constraints, and communicating implications to stakeholders. Conducted lessons learned analyses at the end of each project to identify areas for improvement and develop action plans to increase process efficiency and effectiveness. Implemented project management tools such as Microsoft Project and Jira to track work progress, manage resources, and ensure compliance with project deadlines.

SAP Senior Consultant
11/1/2006 - 7/1/2009

Led and successfully executed end-to-end SAP implementation projects, overseeing phases from requirements analysis through to configuration, customization, testing, and end-user training, while ensuring delivery adhered to time and budget constraints. Collaborated with clients to thoroughly understand their business needs, mapping existing processes to SAP solutions, and providing specialized consulting to optimize technology investments. Developed and implemented customized SAP solutions, including SAP BUSINESS ONE modules, starting from the survey and design stages through to the creation of the process Blueprint.

Provided continuous technical and functional support during the implementation phase, resolving issues and ensuring data integrity and system stability in the SAP environment. Facilitated training sessions and workshops for end-users and internal teams, promoting effective adoption of the SAP system and smooth transition to new business processes. Worked closely with multidisciplinary teams, including technical consultants, ABAP developers, and project managers, to ensure successful, results-oriented SAP implementations.

Actively participated in post-implementation follow-up meetings, reviewing system performance and identifying opportunities for improvement and optimization. Performed complex configurations and parameterizations in SAP ERP, applying industry best practices and standards to ensure a robust and scalable solution. Worked with the project manager to prepare and present weekly status reports to client project teams. Developed and implemented client-specific customizations such as procedures, reports in Crystal Reports, and dashboards. Gained experience working with clients in various sectors including retail, services, transportation, logistics, and football clubs.

Business Administration at Colleges of Accounting Sciences Costa Braga
2000 - 2004

MBA in Agile Product Management at IGTI
2021 - 2023

Positive Psychology and Coaching at Uniamérica
2021 - 2021

Design Thinking Practitioner at Luma Institute
8/1/2023

Training in Product Manager at IGTI
11/1/2022

Product Owner Training at IGTI
10/1/2022