Lucas S.
Product Manager

Skills

Miro

Figma

Microsoft Excel (Advanced Analytics Add-ons)

Jira

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Bio

Possessing over four years of experience in Product and Sales, I am dedicated to leveraging my expertise to enhance user experiences and achieve favorable business outcomes. My background in strategic planning and prioritization enables me to deliver projects that not only meet but also surpass stakeholder and market expectations. By fusing a deep understanding of user needs with comprehensive market insights, I consistently execute initiatives that drive exceptional results.

Product Manager LATAM
9/1/2023 - Present

Drove successful logistic product implementations across key Latin American markets, ensuring seamless operations in Mexico, Colombia, and Chile. Facilitated collaboration among diverse teams, aligning business stakeholders, product teams, and developers for efficient integration. Led the enhancement of roadmaps to accommodate new requirements and urgent requests, harmonizing market needs, user feedback, and organizational objectives, and was instrumental in orchestrating a streamlined implementation process. Served as a central communication hub between business executives, product teams, and developers, fostering an innovative culture and ensuring precise execution of product strategies.
The term Product Manager is not an educational institution, instead, it is a job title. If you meant something else or have another query regarding educational institutions, please provide more details.
5/1/2022 - 8/1/2023

Collaborated with diverse squads using qualitative and quantitative insights to develop hypotheses and create payment solutions, directly contributing to product success and enhancing user retention, as well as increasing Net Promoter Score (NPS). Played a pivotal role in defining and monitoring metrics with teams in Singapore and Brazil, identifying and resolving issues that resulted in significant monthly cost savings. Consistently utilized metrics to improve product usability, functionality, and performance. Demonstrated proficiency in handling cross-functional initiatives and engaging stakeholders, effectively managing demands through Jira and Asana to ensure efficient coordination and successful project completion.
Product Owner
2/1/2021 - 5/1/2022

Managed and served as the key point of contact for major global customers, leading to a 130% growth in sales compared to the previous year. Spearheaded the development of the Brazilian market in a high-impact segment, resulting in a 140% increase in sales compared to the previous year. Demonstrated strong management skills in tech projects, focusing on innovation and optimizing resource allocation. Utilized proficiency in data analysis to create customized business plans for customers and adapt to their evolving needs.
Sales Intern
4/1/2019 - 2/1/2021

Pioneered successful online customer support, significantly enhancing customer satisfaction through innovative problem-solving strategies. Integrated advanced management software to streamline manufacturing processes, resulting in improved operational efficiency. Developed impactful reports that highlighted substantial cost reduction and productivity increases, aiding in strategic decision-making and demonstrating the value of process improvements.
Customer Service Intern
7/1/2018 - 3/1/2019

Created a new company return process that optimized 30% of the team, allowing for the strategic relocation of personnel to more critical areas. Trained the entire team of analysts in Customer Service to adapt to new processes, enhancing overall efficiency. Engaged in daily logistics operations to optimize the return of materials rejected by customers, ensuring a streamlined and effective return process.