Patricia N.
QA Engineer

Skills

Javascript

Sql

Python

Mongodb

Microsoft Azure

Ruby

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Bio

A seasoned Software Quality Engineer with over a decade of experience specializes in Agile Testing and the implementation of software testing processes, driving improvements in software development through Shift Left Testing principles. Experienced in mentoring both QA and DEV teams, this professional is adept at various levels of testing, including System, API Integration, Regression, UI (Desktop, Web, and Mobile), Acceptance (UAT), Alpha, and Beta.

Responsible for overseeing the entire test lifecycle, including test planning, environment setup, test execution, and artifact delivery validation, she has contributed to projects across numerous sectors such as finance, e-commerce (both B2B and B2C), ERP, government services, urban mobility, healthcare systems, payment solutions, and insurance.

With a background in Computer Science from UFBA University and an MBA in Project Management from Unifacs University, she also holds a CTFL certification and possesses intermediate English proficiency with conversational skills.

Her expertise extends to numerous tools for test automation and test/fault management, including Capybara, Cucumber, Selenium WebDriver, Cypress, Mocha and Chai, Appium, PageObjects, SitePrism, HTTParty, Allure, Postman, Docker, Swagger, and SQL databases such as Oracle, Microsoft SQL Server, PostgreSQL, and MySQL, as well as NoSQL databases like MongoDB. She is proficient in Datadog, Jira, Confluence, YouTrack, Azure, Redmine, Zephyr Scale, TestRail, Mantis, TestLink, Bizagi, Windows, Unix, Android, and the Microsoft Office Suite.

Her methodology and technical acumen encompass SDLC, STLC, Scrum, Kanban, Lean, BDD, Agile Testing, and Shift Left Testing. In terms of programming languages, she is focused on test automation using JavaScript and Ruby. Additionally, she is skilled in using tools such as GitLab, Azure DevOps, Git, GitHub, Bitbucket, Datadog, VTEX, Windows, Linux, and Android.

Sr QA Engineer
5/1/2023 - 10/1/2023

Oversaw the defect management process to ensure effective and efficient issue resolution through collaboration with Product Owners, Designers, and Developers. Conducted comprehensive tests across web, mobile platforms, and APIs to validate performance. Adopted an agile testing approach by integrating testing activities into the software development process early, providing insights during planning and risk-based refinement meetings. Managed the Quality pipeline for UI test automation, analyzed logs for system observability, and conducted initial performance tests in compliance with ISO 25010 standards. Promoted software quality within the team by fostering a user-centered mindset shift.

Developed proficiency in technologies and methodologies including Android, Windows, Figma, Notion, YouTrack, Postman, Swagger, Datadog, JMeter, Git, GitHub, JavaScript, Cypress, Scrum, Kanban, MongoDB, PostgreSQL, Google Docs, Discord, AWS VPN, and Bizagi.

Achieved significant results as the first active QA by reducing production environment defects by 70%. Contributed to the successful launch of an application integrated with Suhai insurer for motorcycle insurance, which generated significant profits. Enhanced the testing process and suggested improvements in the software development lifecycle, including the adoption of Definitions of Ready (DoR) and Definitions of Done (DoD), structural code improvements, refactoring legacy code, automation of manual tasks, and detailed user story documentation.
Sr QA Engineer
7/1/2022 - 3/1/2023

Tracked task management and progress in Azure DevOps, ensuring efficient team collaboration while identifying, documenting, and monitoring the life cycle of system faults. Developed and implemented component test automation using Mocha and Chai to enhance test efficiency and accuracy. Verified and validated APIs using Swagger and Postman, ensuring endpoint consistency and precision. Oversaw Continuous Integration (CI) in Azure DevOps to maintain continuous delivery and code quality. Analyzed and extracted insights from Microsoft Azure logs to optimize performance and identify potential system improvements. Managed test data in MongoDB to ensure reliability and representation of data sets.

Adhered to the agile Scrum methodology, collaborating dynamically to achieve quality objectives and meet deadlines. Implemented pair testing to enhance code quality and foster a culture of excellence. Technologies and methodologies leveraged include Windows, Microsoft Azure, Postman, Swagger, Kanban, JavaScript, Cypress, Mocha, Chai, MongoDB, Microsoft Teams, Docker, VS Code, Git, Scrum, Bizagi, and mock environments, with proficiency in English for writing and reading.

Encouraged software development improvements by proposing strategies based on the Shift Left Testing concept. Actively participated in discussions on software quality among teams. Optimized automated component test scripts, resulting in a significant reduction in application deployment pipeline runtime from 15 minutes to 9 minutes.
Sr QA Engineer
10/1/2021 - 5/1/2022

Managed task coordination and workflow using Jira and Kanban for efficient execution, and developed test cases in Zephyr Scale to ensure comprehensive testing. Oversaw the entire bug life cycle and fault management using Jira, while application documentation was conducted through Confluence. Adjusted test automation when needed using Cypress, JavaScript, and Cucumber to enhance efficiency and employed Continuous Integration and Continuous Delivery (CI/CD) processes for QA with Bitbucket. Conducted integration, regression, and usability tests to ensure product quality and thoroughly validated APIs using Postman and Swagger.

Adopted Scrum and Behavior-Driven Development (BDD) methodologies to foster an agile and behavior-driven work environment. Utilized various technologies and tools, including Windows, Android, Postman, Swagger, Jira, Confluence, Zephyr Scale, Kanban, JavaScript, Cypress, Slack, VS Code, Git, Bitbucket, VTEX, Figma, and Bizagi.

Achieved the enhancement of the software development process by applying "Shift Left Testing" strategies and provided guidance and mentorship to developers for continuous improvement. Prepared detailed technical documentation for clarity and understanding in development. Managed comprehensive process enhancements from inception to full implementation. Ensured the quality of the e-commerce module for an efficient public launch and effectively mediated with an external team specialized in the VTEX ERP, enabling the monetization of the solution.
QA Consultant
7/1/2021 - 10/1/2021

Executed a comprehensive testing strategy for web and mobile Android platforms, ensuring all features were thoroughly validated. Utilized Postman and Swagger to rigorously validate APIs, maintaining endpoint consistency and reliability. Managed test data effectively using PostgreSQL, which guaranteed reliable and efficient data handling during testing phases. Developed and maintained detailed test cases using Confluence, creating an accessible and comprehensive repository of test scenarios. Streamlined tasks and collaborated efficiently within the team using Azure DevOps. Adhered strictly to the Scrum framework, ensuring alignment with agile practices and principles in daily operations.

Demonstrated proficiency in various technologies and methodologies including Windows, Web, Android, DBeaver, Postman, Swagger, Azure DevOps, Confluence, Bizagi, and Scrum. Played a pivotal role in designing and defining the squad's testing processes, thereby laying the groundwork for standardized and effective testing strategies. Contributed substantially to quality assurance in software development by mentoring and guiding both development and QA teams, ensuring adherence to best practices and high-quality outcomes.
QA Engineer
12/1/2020 - 7/1/2021

Developed in-depth technical expertise, utilizing Jira for effective bug tracking and task management through Kanban methodologies to ensure seamless workflow and task progression. Conducted comprehensive testing on web platforms with a strong emphasis on functionality and user-friendliness. Effectively validated APIs using tools like Postman and Swagger to ensure endpoint reliability and consistency. Created detailed test cases in Gherkin via Zephyr, maintaining a thorough repository of test scenarios.

Enhanced testing efficiency and accuracy by implementing test automation using JavaScript, Cypress, Cucumber, and Allure. Oversaw QA CI/CD processes in Azure DevOps, cementing a robust continuous integration and delivery pipeline. Managed test data proficiently with MongoDB, ensuring reliable and accessible datasets for testing purposes.

Operated within Scrum and BDD frameworks to maintain adherence to agile practices and behavior-driven development. Technologies and methodologies leveraged include Jira, MongoDB, Zeplin, Postman, Swagger, Gherkin in Zephyr, Azure DevOps, JavaScript, Cypress, Cucumber, Allure, Scrum, BDD, the Triad, and Shift Left Testing. Communication was facilitated through Slack, while proficiency in Unix as well as fluency in English (writing, listening, reading) and Spanish (reading, writing) were employed.

Significant accomplishments include the implementation of the Triad and Shift Left Testing techniques, which contributed to notable improvements in the software development process. Ensured high product quality, enabling the operational team to function more efficiently, thereby positively impacting customer sales and satisfaction.
SDET
4/1/2020 - 10/1/2020

Managed tasks using Jira and Kanban methodologies, ensuring an organized workflow and task progression. Created comprehensive test cases for both front-end and back-end using TestRail, ensuring thorough test coverage. Utilized Jira for efficient bug tracking, documenting and addressing all identified issues promptly. Rigorously validated APIs using Postman and Swagger, ensuring reliability and accuracy of endpoints. Managed test data using MongoDB and SQL, securing and efficiently handling test datasets, and processing message queues with Amazon SQS. Implemented test automation with Ruby, Capybara, Cucumber, HTTParty, and Selenium WebDriver, enhancing test efficiency and accuracy. Oversaw QA CI/CD processes in GitLab, ensuring continuous integration and delivery for quality assurance. Supervised security measures within the software quality team, ensuring adherence to security standards, and conducted vulnerability scans with Nexus and SonarQube. Operated within the Scrum framework, promoting an agile mindset and approach within the team. Technologies and methodologies utilized: Amazon SQS, TestRail, Jira, MongoDB, SQL, Okta, Nessus, Postman, Swagger, Kanban, GitLab, Ruby, Capybara, Cucumber, HTTParty, Selenium WebDriver, Software Quality Standards, SDLC, STLC, Scrum. This role resulted in a significant improvement in the software development process, including a successful transition from a traditional to an agile mindset, fostering increased efficiency and adaptability. Additionally, provided mentorship and guidance to both QA and DEV teams, facilitating growth and expertise in their respective domains.