Rodolfo H.Scrum Master
Skills
A graduate in Systems Analysis and Development, this individual displays robust communication skills and substantial experience in the technology sector, specializing in software development and product management. With a focus on executing tasks to the highest standard, they excel in making strategic decisions that enhance efficiency and maximize customer value. Their strong interpersonal skills foster alignment between development teams and stakeholders, effectively serving as a facilitator across various domains.
Business Analyst / PO
2/1/2022 - 11/1/2022
Developed innovative tools for the Retail Tech market, focusing on the integration and independent usage of modular systems tailored for commercial, financial, management, and operational needs. Expertise in mapping system requirements to ensure alignment with OKRs and KPIs. Conducted comprehensive discovery sessions with users to gather detailed feedback and requirements. Managed backlog and user stories, establishing clear acceptance criteria and ensuring detailed Kanban management using the Upstream/Downstream method. This involved thorough screening, clarification, prototyping, and task readiness for development. Collaborated with multidisciplinary teams by forming Squads dedicated to product development and maintaining a detailed product roadmap. Successfully managed relationships with various stakeholders and monitored sprint deliveries using the Scrum framework, ensuring all acceptance criteria were consistently met.IT Project Analyst
7/1/2021 - 2/1/2022
Managed and monitored the implementation of new projects, including integration with financial institutions (using CNAB files), management systems, and workflow solutions. Coordinated schedule reporting for the board in Brazil and Chile. Oversaw software suppliers and operational tools, negotiating delivery times and proposal values. Identified and addressed needs across multiple areas including financial, commercial, and operational sectors. Conducted testing and validation of new features to meet specified requirements. Provided user support and training for various tools while thoroughly documenting functional and non-functional requirements.Senior Systems Analyst
6/1/2019 - 7/1/2021
Managed commercial systems including purchasing, sales, and supplier logistics with a focus on continuous improvements and the development of new client tools based on detailed error analysis and identified needs. Oversaw the backlog management for new products and technical debt, prioritizing tasks based on customer and operational impact. Fostered strong relationships with teams from satellite and legacy systems to ensure best practices and seamless data integration with the main ERP system. Conducted systemic analysis and defined business rules to enhance operations. Spearheaded the implementation of CRM systems for telesales, ensuring high-value product offerings and sales team effectiveness. Partnered with the UX/UI development team to create a new purchase management tool, enhancing user experience and system functionality. Utilized SQL (Oracle Database) for the extraction of management reports, including the creation of complex queries and the development of small procedures.Implementation Consultant
6/1/2013 - 6/1/2019
Implemented the ERP system (Acrux Consinco) across the retail, wholesale, and distribution sectors nationally, primarily concentrating on the commercial module. Focused efforts on processes related to purchasing, sales, billing, invoicing, commercial agreements, and integration with financial, accounting, and WMS modules. Configured system settings and performed validations tailored to each client's requirements, ensuring adherence to project deadlines (PBI). Conducted training sessions and empowered key users and other personnel while preparing comprehensive documentation. Utilized the Kanban methodology to effectively monitor project progress and task completion.
Analysis and Development of Systems at University of Grande ABC - UniABC
2009 - 2011
Scrum Product Owner Accredited Certification™ (SPOAC) at International Scrum Institute™ (Scrum Institute)
11/1/2022Scrum Master Accredited Certification™ (SMAC) at International Scrum Institute™ (Scrum Institute)
11/1/2022Scrum Fundamentals Certified (SFC) at SCRUMstudy - Accreditation Body for Scrum and Agile
10/1/2022
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