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PBXact

PBXact is a commercial phone system based on the open-source FreePBX platform, designed to provide a comprehensive VoIP solution for businesses. It offers features like call routing, voicemail, auto attendants, and conferencing, integrating with various communication tools to enhance business communication efficiency.

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About PBXact

PBXact was developed as a commercial offering by Sangoma Technologies, building upon the open-source FreePBX platform to provide businesses with advanced VoIP capabilities. It aimed to deliver a more robust and feature-rich telephony solution tailored for business needs. The product emerged to address the demand for a reliable and scalable communication system that could integrate seamlessly with existing business processes.

PBXact's strengths include its rich feature set, scalability, and seamless integration with various communication tools. Weaknesses may involve higher costs compared to open-source alternatives and potential complexity in setup for non-technical users. Competitors include 3CX, Cisco Unified Communications Manager, and Avaya IP Office.

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How to hire a PBXact expert

A PBXact expert must have skills in VoIP technology, SIP protocol, and network configuration. Proficiency in Linux-based systems is essential, as PBXact operates on such platforms. Familiarity with telephony hardware, such as IP phones and gateways, is important. Understanding of call routing, troubleshooting, and system integration with other communication tools is also necessary.

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