Project Manager, Product Owner, Scrum Master, and Development Team Coordinator since 2005 with a substantial background in Agile methodologies and Scrum/Kanban frameworks. Over 20 years of experience in Systems Analysis and requirements gathering, coupled with a decade-long experience in internal auditing, user story documentation, and user manual creation. Certified in ITIL, COBIT, and ISO 27002. Expertise in developing Roadmaps encompassing analysis, development, testing, and approval phases, consistently achieving deadlines. Proficient in the Delphi development environment and relational database modeling, with a robust command of SQL language.