Agile leader with a proven track record in fostering an agile culture and driving continuous project improvement. Holds extensive experience in leading and managing agile teams and projects, with a strong ability to define MVP/product vision and prioritize the backlog effectively. Proficient in conducting ceremonies such as Daily, Planning, Review, Refinement, and Retrospective, and skilled in planning, scope definition, roadmap creation, and user story development. Known for facilitating Inception and Canvas sessions and implementing valuable metrics including Cumulative Flow Diagram (CFD), Lead Time, and Throughput. Expertise spans across Scrum, Kanban, SAFe, and Lean methodologies, complemented by ITIL V3 and COBIT knowledge.

Demonstrated strategic involvement in system migration and integration projects, with a focus on supervising software implementation projects within Business Intelligence (BI), analytics, and SAP environments, resulting in the development of large-scale dashboards. Adept in BPMN process mapping, quality management, governance procedures, managerial indicator presentations, and change management in accordance with ISO 20000 standards.

Highly proficient in utilizing Jira software along with Enterprise Architect, Visio, SharePoint, and Oracle SQL Server technologies. Extensive experience with ERP, CRM, E-Commerce, Web, SAP BI, and analytics tools across diverse sectors including retail, telecom, insurance, financial accounting, and publishing.

Certified Professional Scrum Master (PSM I) with specializations in Agile Coaching, ITIL V3, ISO 20000, SAP SD, and Project Management as per PMBOK standards. Holds JAVA SE qualifications and demonstrates a robust foundation in both technical competencies and industry-standard methodologies.