With 14 years of experience in the tech industry spanning customer service to project management, currently coordinating software teams with a focus on agile methodologies. Committed to facilitating project processes and removing impediments in project management and agile implementation. Renowned for creativity, practicality, organizational skills, team spirit, and effective communication. Proficient in business processes and best management practices, with substantial experience as an ERP implementation analyst across various sectors including industrial, retail, wholesale trade, distribution, and services.