A professional in Information Technology with over 12 years of expertise, specializing in Project Management and Product Management. Extensive experience contributing to the success of organizations through the implementation of comprehensive processes, adept problem-solving, and fostering innovation. Proficient in leading teams across varying levels of maturity, ensuring integration of technology and digital transformation within diverse business sectors.
Demonstrated capability in managing multidisciplinary teams to achieve and exceed challenging objectives, irrespective of technical complexity, by syncopating development cycles with planned deliverables.
Successfully managed a System Modernization Project, surpassing targets by 5% through modernizing 15% more legacy systems than initially planned, transitioning from Mainframe systems to enhance maintenance efficiency and reduce costs.
As a Delivery Manager, achieved a significant reduction of 50% in the SAP Basis team's backlog within four months, improving operational efficiency and accelerating service delivery timelines.
Implemented a Kaizen project within the support team, resulting in savings of R$100,000 by internalizing the processes for updating the ECM Hyland Onbase system.
Proven record of establishing departments, training teams, and implementing processes to maintain robust and scalable operations. Eager to further refine management capabilities, underscored by participation in professional development courses such as Storytelling for Business, Digital Business Metrics, Leadership Training, and Scrum Master - PSM I Preparation.