Possessing over 18 years of experience in developing business management systems, extensive expertise has been accumulated across diverse service-oriented sectors as well as the metal-mechanic, cosmetics, pharmaceuticals, educational, and port logistics industries. Proficiency encompasses a range of enterprise resource planning systems, including ERP Protheus, RM, SAP B1, and IFS, and technical skills in databases and programming, including MSSQL, Oracle, ID, ADVPL, VB, PHP, JavaScript, and HTML. This background includes significant involvement in IT, industrial processes, service management, healthcare, education, and logistics, with a particular focus on port operations.