Project Management professional with expertise in Waterfall and Agile methodologies within the IT sector, demonstrating proficiency in PMBOK, SCRUM, and Kanban best practices. Competent in applying skills for schedule creation, scope definition, requirement analysis, cost management, risk management, quality control, and performance measures such as KPIs and OKRs. Possesses substantial experience in managing infrastructure projects and ERP systems, encompassing Salesforce, SAP CRM, BI tools, NPS, VTEX platform, and database migration and system implementation processes. Recognized for implementing agile methodologies and performance metrics effectively. Exhibits strong communication skills, empathy towards team members, and a focus on resolving conflicts to ensure successful project delivery. Accumulated eight years of international experience in Spain, working within multicultural teams in multinational environments. Fluent in Spanish, holds ITIL certification, and possesses a postgraduate degree in Project Management with deep knowledge of agile transformation processes.