Graduate in Systems Analysis and Development, currently pursuing a post-graduate degree in Software Quality. IT professional with a specialization in testing and quality assurance since 2014, possessing extensive experience in both manual and automated testing of ERP, WEB, CRM, and Mobile platforms. Proficient in the preparation of documentation, schedules, spreadsheets, and test scopes, and providing user support both remotely and in person. Implemented ERP systems with expertise in areas such as Purchasing, Sales, Inventory, Billing, Financials, and Production Control Planning (PCP), with a strong ability to map customer processes and routines. Validates tests in projects that include regression, integration, acceptance, manual, and automated testing. Skilled in test automation, test case development, debugging, execution, reporting, defect management, test environment setup, and test strategy formulation. Additionally experienced in system testing, functional testing, performance testing, and Agile methodologies.