As a Team Leader on a project for a major financial institution, led and inspired a diverse team of 17 professionals across 8 specialized units, concentrating on agile solutions tailored for B2B clients. Implemented agile methodologies that resulted in a significant 25% reduction in project delivery time.

The approach included proactive management of the Product Backlog and close collaboration with Front End, Back End, Mobile, and QA teams. Facilitated all key Scrum ceremonies—sprint planning, daily meetings, sprint reviews, and retrospectives—to ensure the team remained aligned, motivated, and continuously improving. These practices effectively synchronized project requirements with customer business goals, leading to a 20% enhancement in customer satisfaction and a 15% increase in NPS score.

Additionally, fostered a culture of collaboration and transparency, emphasizing continuous improvement. Created detailed managerial reports that provided clear insights into project progress and implemented strategies that elevated delivery quality and customer satisfaction. This success garnered recognition and appreciation from both the client and the organization.