Alyne B.

Back-end and Systems Engineer

Technical Support
6/1/2008 - 7/1/2010

Worked extensively in maintaining and troubleshooting network equipment, ensuring optimal performance and reliability. Provided comprehensive technological assistance and support to both business and residential clients, resolving a wide range of technical issues. Developed proficiency in network configuration, monitoring, and diagnostics. Utilized various tools for remote support and monitoring, effectively communicating solutions to clients. Demonstrated the ability to operate as a telemarketing operator, adept at addressing customer inquiries and offering technical guidance. Fostered strong problem-solving skills and technical knowledge, significantly contributing to improved client satisfaction and operational efficiency.

Mid-Level Systems Analyst
10/1/2023 - Present

Developed and implemented systems utilizing Power Platform, including Power App, Power Automate, and Power BI. Demonstrated expertise in SQL for data management and efficient querying. Successfully integrated solutions with SharePoint for streamlined document management and collaboration. Leveraged Azure for scalable cloud-based computing and storage solutions.

Automation Project Analyst
11/1/2022 - 2/1/2023

Excelled in documenting embedded software and automating processes within the pharmaceutical industry across Quality Operations (QO), Manufacturing Operations (MO), and Product Release (PR) cycles. Developed and implemented supervisory systems using Elipse for real-time monitoring and control.

Data Engineering Student
6/1/2022 - 11/1/2022

Developed proficiency in cloud technology with a comprehensive curriculum that included concepts, hands-on labs, assessments, and a fundamental project. Gained expertise in Cloud Infrastructure, Big Data (Data Lake and Data Warehouse), and Data Processing and Modeling in Cloud environments utilizing Hadoop and Spark. Acquired skills in Python including the use of its libraries such as Pandas, PySpark, and NumPy, and tools such as Jupyter for data analysis and processing.

Built a robust understanding of computer networks, operating systems (Windows and Linux), on-premises environments, user management, and cloud monitoring. Developed knowledge in VPC and machine learning applications within cloud settings. Enhanced programming skills with Python, focusing on data structures like tuples, lists, and dictionaries, object-oriented programming, and the use of functions and modules. Utilized Python libraries for data processing including MapReduce and Pyshark.

Gained expertise in managing both SQL and NoSQL databases, with proficiency in SQL language, ERD, and relational models. Worked with various DBMSs such as PostgreSQL, MongoDB, and Cassandra. Specialized in Big Data concepts, particularly in Data Warehousing and Data Lakes with extensive use of Hadoop and Spark.

Enhanced project management and collaboration skills through the use of agile methodologies, best programming practices, and the development of soft skills.

project analyst
5/1/2020 - 2/1/2022

Developed expertise in software and database migration, performing in-depth database migration analysis and data extraction. Ensured database compatibility and managed document preparation processes. Executed Power BI dashboard migration projects, demonstrating strong proficiency in data visualization. Managed projects using agile methodology, providing consulting on business rules for end customers and conducting incident analysis. Prepared emergency reports utilizing PostgreSQL and SQLServer, showcasing strong analytical and problem-solving skills.

Business Analyst
5/1/2017 - 4/1/2020

Developed proficiency in SQLServer database management. Monitored IT projects across websites, applications, and CRM platforms, conducting requirements gathering and feasibility analysis for integration. Analyzed system integration compatibility through XML and JSON. Facilitated requirements gathering, managed items until delivery, and ensured customer approval. Provided consulting on business rules for end customers and performed incident analysis. Managed suppliers and tracked demands effectively.

Business Analyst
3/1/2011 - 4/1/2017

Demonstrated expertise in SQL report creation and execution of integrated, requirements, and regression tests. Managed final validation with clients, project deployment, and subsequent monitoring. Conducted incident analysis in system integration using XML. Led the deployment of integrated systems including IVR, Frontend, and application layers. Provided business rules consulting, interviewed clients to gather business requirements, and developed detailed functional specifications and Proof of Performance (POP) documentation. Excelled in reporting, screening, categorizing, and retesting defects, along with suggesting process improvements.

Service Desk
7/1/2010 - 3/1/2011

Developed proficiency in providing 1st and 2nd level troubleshooting, delivering technical support to users across various IT platforms. Gained extensive experience in both on-site and remote support, effectively resolving calls in accordance with SLA standards using best ITIL practices. Contributed to the deployment of new projects through support and assistance activities.

Mechatronics, Robotics and Automation and Control Engineering at Anhanguera Educacional
2015 - 2020

Postgraduate Degree in Data Analysis at Descomplica
2022 - 2023

Transform and Clean your Data with Dataprep by Alteryx on Google Cloud at Google Cloud Skills Boost
10/1/2022

Google Cloud Computing Foundations: Data, ML, and AI in Google Cloud at Google Cloud Skills Boost
10/1/2022

English Certificate Level A2 I Elementary – Common European Framework of Reference for Languages (CEFR) at Lingopass
10/1/2022

Build and Optimize Data Warehouses with BigQuery at Google Cloud Skills Boost
10/1/2022

Set Up and Configure a Cloud Environment in Google Cloud at Google Cloud Skills Boost
9/1/2022

SQL for Data Analysis: From Basic to Advanced at Udemy Brasil
9/1/2022

Perform Foundational Data, ML, and AI Tasks in Google Cloud at Google Cloud Skills Boost
9/1/2022

Engineer Data in Google Cloud at Google Cloud Skills Boost
9/1/2022

Data Engineering at Google Cloud Skills Boost
9/1/2022

Automating Infrastructure on Google Cloud with Terraform at Google Cloud Skills Boost
9/1/2022

Perform Foundational Infrastructure Tasks in Google Cloud at Google Cloud Skills Boost
7/1/2022

Create and Manage Cloud Resources at Google Cloud Skills Boost
7/1/2022

Data Engineering at SoulCode Academy
6/1/2022

Scrum Fundamentals Certified Exam at SCRUMstudy - Accreditation Body for Scrum and Agile
3/1/2021

Scrum Foundations Professional Certificate SFPC at CertiProf
3/1/2021

Agile Projects with SCRUM at Digital Innovation One Inc.
3/1/2021