Bruno P.
IT Operations Specialist

Skills

Node.js

Express.js

Cascading Style Sheets

Sql

Pl/sql

Microsoft Sql Server

Oracle Database

Html

Javascript

Php

Postgresql

Mysql

Mongodb

React

Bruno is available for hire

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Bio

An IT professional with over two decades of experience, holding dual Italian and Brazilian citizenship, and fluent in English and Portuguese. Extensive expertise encompasses IT project management, development, and systems and business analysis. Versatile across various market segments, including healthcare, media, insurance, sports, and internet industries, demonstrating adaptability and job flexibility. Adept at both independent work and collaborative team environments, showcasing advanced leadership and keen attention to detail. Proven capabilities in problem-solving, reporting, and decision-making in dynamic settings.

Highly developed interpersonal skills contribute to strong stakeholder relationships and project success. Utilizes a holistic approach to project management, assessing technical details, economic implications, and cultural factors. Core values include respect, ethics, motivation, and fostering strong team relationships, all of which underpin professional achievements.

Professional accomplishments have been recognized, notably by FileMaker, an Apple subsidiary, in 2013.

IT Director
3/1/2023 - Present

Developed and implemented Claris FileMaker solutions, streamlining and optimizing project data management to enhance speed and efficiency of project delivery. Utilized Agile methodologies to drive innovation and foster cross-functional collaboration, consistently building high-performing teams. Directed all aspects of IT operations, providing strategic leadership and oversight to support organizational growth and project success. Managed a team of developers, analysts, project managers, and business analysts, cultivating a culture of teamwork and excellence. Demonstrated technical expertise in AWS Cloud Computing and project management using JIRA. Extensive experience in software development and leadership, contributing to high-quality IT solutions across diverse industries in Latin America and Canada.
Tech Lead
9/1/2022 - 12/1/2022

In the role of Tech Lead, ensured seamless collaboration among development teams, product owners, and designers to deliver high-quality software products. Focused on leadership and facilitating communication, playing a critical role in Scrum ceremonies such as Product Backlog Refinement, Sprint Planning, Daily Scrum Standup Meetings, Sprint Reviews, and Retrospectives. Central to aligning all stakeholders with project goals, tracking progress, and implementing necessary changes promptly. Additionally, provided leadership by removing obstacles hindering developers, planning and executing smooth releases, which resulted in streamlined project delivery and high stakeholder satisfaction. Guided and mentored the team in making informed decisions and maintaining technical quality. Developed proficiency in Azure DevOps, SQL, Azure Cloud Computing, software development, and Agile methodologies, showcasing excellent interpersonal and project management skills along with a deep understanding of the software development process.
Senior Project Manager
6/1/2021 - 6/1/2022

Served as a project manager for both national and international projects in agile teams, utilizing tools such as Jira for Scrum and Kanban. Conducted all Scrum ceremonies, including Product Backlog Refinement, Sprint Planning, Daily Standup Meetings, Sprint Reviews, and Retrospectives, ensuring structured and organized project flows. Managed diverse, talented, cross-functional teams comprising designers, developers, QA, and DevOps professionals. Facilitated daily meetings to monitor project progress and provided vital support to remove obstacles, acting as the primary point of contact for the teams and clients. Oversaw projects from the branding and design phase through to post-production, participating in onboarding processes for new team members, and evaluating React tests during recruitment. Leveraged a diverse tech stack consisting of Jira, Miro, Slack, Figma, Invision, Adobe XD, Outline, HTML, CSS, JavaScript, TypeScript, React.JS, Next.JS, Node.JS, PHP, Go Lang, WordPress, GitHub, and GitLab.
Full Stack Developer
4/2/2021 - 9/1/2021

At TAGPAY, significant technical expertise was developed while working closely with the health, fitness, and sports industries. Proficiency was achieved in frontend development using React and in backend development through maintenance of a Node.js API built with the Express framework. Key accomplishments include administering the Microsoft Azure Cloud environment, performing cost analysis, and managing Linux virtual machines. Extensive experience was gained in managing Atlas MongoDB collections and utilizing GitHub for code repository management and milestones/issues tracking.

Additionally, backend development efforts for the players' mobile app involved implementing safeguarding and digital attendance tools. Enabled features included check-in/check-out capabilities for coaches, push notifications for parents, and a social feed for publishing multimedia content. The app also incorporated a digital wallet feature allowing parents to top up funds for use within academy stores. The technical stack utilized encompassed Microsoft Azure Cloud, Linux virtual machines, Node.js, JavaScript, NPM, Express, React, MongoDB, and GitHub, consolidating a robust technical foundation.
Project Manager
12/2/2019 - 12/2/2020

Managed technology projects leveraging company technology solutions, resources, features, and roadmap. Led the development team responsible for the new version of the coach mobile app and the data science team focused on AI computer vision projects. Reported to company directors as the IT leader responsible for overseeing Microsoft Azure cloud infrastructure, Linux virtual machine servers, backend solutions, integrations, Node.js APIs, and NoSQL MongoDB data structures. Ensured collaborative code management using GitHub and provided technological insights to enhance company technology solutions.
Senior Business Analyst
11/2/2018 - 5/2/2019

Managed and led technology projects supporting various business areas, ensuring alignment with strategic planning. Oversaw projects from initiation to postproduction monitoring, emphasizing innovation and technological evolution. Developed new technological solutions meeting business expectations, acting as a technical leader throughout the project lifecycle. Demonstrated expertise in project management methodologies and tools, fostering a collaborative environment to achieve successful project outcomes. Proficient in requirement analysis, systems design, and technology integration to drive business efficiency and growth.
Systems Analyst
6/2/2016 - 4/2/2017

Served as a Systems Analyst in the Data Solutions division on a DevOps and Professional Services team in London. Utilized Scrum methodology within an agile dynamic team for the validated solution delivery. Actively participated in the full Software Development Life Cycle (SDLC), including standup meetings and product design documentation. Responsibilities included systems analysis, gathering business requirements and architecture, and creating system-related documentation (technical and functional requirements specifications, IQ, OQ, PQ, SOPs). Ensured compliance with relevant policies and standards, supported audit preparation, and acted as a focal point for communicating system-related issues. Collaborated closely with the IT team on changes, fixes, and updates to enhance system performance and reliability.
Senior systems analyst
7/2/2014 - 6/2/2016

Served as a technical leader and business analyst at a leading multinational company specializing in the research and development of hemodialysis and dialysis products. Played a crucial role in interfacing between business areas, system developers, and technology providers. Demonstrated proficiency in IT project management, translating business needs into detailed requirements, and preparing comprehensive functional specifications. Conducted thorough software Installation Qualification (IQ), Operational Qualification (OQ), Performance Qualification (PQ), and user acceptance testing. Ensured rigorous compliance with Computer System Validation requirements, including FDA CFR 21 Part 11, GAMP (GxP) standards, and company IT Policies. Managed both national and global projects, effectively navigating the complexities of diverse, multinational teams. Developed strategic solutions to address critical problems by adapting existing tools, creating innovative bottom-up solutions, and identifying opportunities to reduce costs and optimize current processes. Each project contributed to enhancing the quality of life for patients with kidney failure, fostering a satisfying and impactful professional experience. These challenges and accomplishments fostered a heightened motivation and innovative mindset essential to fulfilling the company's mission.
Senior systems analyst
5/2/2002 - 7/2/2014

Developed proficiency in IT project management, system and business analysis, and operational support. Spearheaded numerous key projects including the SGR CEDOPE collection system using Filemaker, TOTVS Protheus ERP implementation, BI system implementation, and the development of an advertising agency's materials management system. Demonstrated technical skills in PHP, JavaScript, ASP, Microsoft Visual Basic, Oracle, Microsoft SQL Server, MySQL, and Filemaker. Achieved recognition from Filemaker, a subsidiary of Apple, for pioneering functionality in the CEDOPE collection system that preempted future software features. Successfully presented the CEDOPE collection system at DEVCON 2013 in San Diego as a reference database, which further solidified professional acclaim.
IT Internship
12/2/2000 - 5/2/2002

Hired for a two-year internship program that encompassed roles in both networks and infrastructure services, followed by systems development. The initial year focused on resolving network connectivity issues and providing service desk support, developing expertise in network troubleshooting and client support operations. In the subsequent year, contributed to the development of a system aimed at optimizing service desk functionality, leveraging knowledge gained from the previous year's experiences. Additionally, presented a project designed to enhance the equipment inventory process within the IT department, showcasing strong skills in systems development and process improvement. This role emphasized technical proficiency with networking, service desk operations, and systems optimization.
Internet Customer Support
8/2/1999 - 7/2/2000

Developed proficiency in providing support services for an Internet Service Provider during a period of significant growth in internet usage. Excelled in handling both general and high-severity on-site support, earning recognition for exceptional communication skills and serving as the primary contact for foreign support calls. Responsible for the development and maintenance of websites hosted on the provider's platform. Acquired technical expertise in website development, network troubleshooting, and customer support within a rapidly evolving technological landscape.