Eduardo D.

Data Engineer

BI Specialist
1/1/2023 - Present

Developed a metric to identify the originator of callbacks. Executed customized report generation using Python and the Flask library to provide tracking resources for operators. Managed the creation and maintenance of Power BI reports in the Customer Success domain. Developed Python programs for large-scale data extraction from APIs. Designed and implemented queries and visualizations in a PostgreSQL environment using SQL. Conducted studies to guide operational trends by measuring results and performing comparative analysis for informed decision-making.

Senior Data Analyst
8/1/2022 - 12/1/2022

Part of the Customer Success team, responsible for developing and maintaining dashboards in Power BI, primarily used by the main squads. Created queries and visualizations in the Dremio environment utilizing SQL. Conducted studies to guide operational trends through the measurement of results and comparisons for decision-making. Set goals and consolidated the active portfolio. Developed data flows in Power BI.

BI Analyst
9/1/2021 - Present

Specialized in optimizing internal processes for existing dashboards, with an emphasis on the creation and maintenance of reports. Skilled in gathering requirements to facilitate the generation of actionable insights. Proficient in the use of various reporting tools and techniques to improve data visualization and streamline workflows.

MIS Analyst PL
8/1/2021 - Present

Extracted reports, created, maintained, and managed databases while developing studies to guide operational trends through the measurement of results and comparative analysis for decision-making. Utilized technical expertise in SQL, Power BI, Python, R, and Excel to ensure accurate data handling and analysis.

Data Science
8/2/2020 - Present

Extracted reports, created, maintained, and managed databases, developed studies, and guided operational trends through the measurement of results and comparisons to support decision-making. Utilized technical expertise in SQL, Power BI, Python, R, and Excel to execute these tasks efficiently.

MIS Analyst
7/2/2020 - Present

Excelled in report extraction, creation, maintenance, and database management, enhancing the decision-making process through the development of studies and operational trend analysis. Utilized SQL for efficient data querying and manipulation, deployed Power BI for comprehensive data visualization, and leveraged Python and R for advanced data analysis and statistical modeling. Applied Excel for data organization and preliminary computations, ensuring streamlined measurement of results and insightful comparisons.

Service Desk
8/2/2018 - 6/2/2020

Specialized in software maintenance and operations of POS systems for retail environments. Developed expertise in troubleshooting and enhancing Point of Sale systems to ensure seamless retail operations. Employed a variety of programming and scripting languages to implement software updates and fix bugs. Gained experience with hardware interfaces and integrations specific to POS technology. Maintained system stability and security through regular monitoring and updates, and collaborated with cross-functional teams to align software performance with business objectives. Used version control tools such as Git to manage code repositories and ensure collaborative development.

Graphic Assistant
1/2/2018 - 1/2/2018

Mastered the intricacies of travel planning and logistics management, ensuring seamless coordination of trips across various international and domestic locales. Developed expertise in utilizing travel booking platforms and tools, such as Expedia, Booking.com, and Airbnb, to secure accommodations and transportation. Improved skills in budgeting, itinerary creation, and time management to maximize the efficiency and enjoyment of travel experiences.

Gained in-depth knowledge of different cultures, languages, and customs, enhancing cross-cultural communication and adaptability. Demonstrated strong problem-solving abilities in navigating unexpected travel disruptions including flight cancellations, hotel issues, or itinerary changes. Maintained up-to-date awareness of travel advisories, health precautions, and visa requirements by leveraging resources such as government travel advisory websites and travel forums.

Enhanced social media and photography skills through the documentation and sharing of travel experiences on platforms like Instagram, Facebook, and travel blogs. Leveraged technology to track and document travel insights and experiences using tools such as Google Maps, TripIt, and Evernote. Developed strong research capabilities to identify unique destinations, local attractions, and off-the-beaten-path experiences, ensuring each trip was both memorable and educational.

IT Technician
11/2/2017 - 11/2/2017

Developed extensive proficiency in JavaScript with a focus on front-end frameworks including React and Angular. Acquired in-depth understanding and utilization of CSS and HTML for responsive design. Demonstrated backend capabilities using Node.js and Express, including API development and integration. Mastered database management systems such as MySQL and MongoDB, ensuring efficient and secure data handling. Utilized version control systems including Git for seamless team collaboration and code versioning, while following Agile methodologies to streamline project workflows. Gained hands-on experience with cloud services such as AWS for deploying and managing applications, and Docker for containerization. Displayed adeptness at problem-solving and debugging using tools like Chrome DevTools, alongside using JIRA for project management and tracking.

Sciences and Technology at Federal University of Rio Grande do Norte
2016 - 2021

Data Science at Wyden Educacional
2020 - 2022

Computer Networks at Federal University of Rio Grande do Norte
2020 - 2021

Python Pandas: Advanced Techniques at Alura
7/1/2021

Microsoft Power BI for Data Science at Data Science Academy
2/1/2021