Eduardo G.Back-end and Systems Engineer
Skills
Information Technology professional with over 30 years of experience in the field, encompassing roles as an analyst and programmer on projects within commercial, financial, and industrial sectors. Over the past 12 years, has specialized in system development using .NET technology for both Desktop and Web applications. In the last five years, focused on Robot Process Automation (RPA), serving as an RPA Architect/Developer. Expertise includes process and requirement analysis, architectural definition for administrative systems, and RPA, with a proactive approach to identifying improvement opportunities. Demonstrates a results-oriented mindset with strong team collaboration skills and excels in communication and motivation. Experienced in aligning business goals with IT solutions to enhance process improvements and capable of cultivating reliable customer relationships geared towards effective solutions. Driven by a passion for technology and self-motivation, continually seeks to deliver impactful results.
RPA Developer
12/1/2020 - 11/1/2021
Developed expertise in IBM RPA while working on automation processes for international projects (Brazil/US/India) concerning Workforce Management (WFM). Key responsibilities included the development, support, and maintenance of automations, along with training users to ensure seamless transition and operation. Contributed to a system designed to manage the allocation of personnel across various existing projects. Specifically, worked on a module comprising five automations that efficiently handled an average of 2,000 transactions per day, resulting in an estimated reduction of 264 hours per month (equivalent to 4 hours/day for 3 employees).Consultant, Modern Workplace Engineering / RPA Systems Analyst
11/1/2021 - Present
Spearheaded the automation efforts in infrastructure and Help Desk support, focusing on identifying opportunities that enhance efficiency and reduce manual efforts. Developed and defined Process Design Documents (PDD) for Robotic Process Automation (RPA) development personnel. Leveraged expertise in Python and PowerShell to automate critical tasks such as folder sharing in SharePoint and distribution list creation in Outlook, resulting in a significant reduction of manual hours—880 hours and 990 hours saved respectively. Identified a comprehensive list of 40 processes with potential for automation, projecting a monthly savings of approximately 32,000 hours, and achieving a 23% reduction in total help desk staff hours.RPA Developer
7/1/2020 - 12/1/2020
Allocated to a customer service automation project, responsibilities included survey and analysis of existing processes, development of automation solutions, user training, and ongoing support and maintenance. This specific project involved automating customer service tasks across 400 workstations, significantly streamlining the workflow by integrating eight different systems into a unified dashboard. As a result, agent service times were reduced from an average of 18 minutes to 9 minutes. The project predominantly utilized UiPath, showcasing expertise in robotic process automation tools.Solution Architect Sr. | RPA Developer
10/1/2004 - 6/1/2020
Starting from January 2018, developed expertise as an RPA Developer using UiPath and Python to create impactful automations. Contributed to the FACERENEW web application designed for planning and control of aesthetic procedure applications. Managed the development of desktop-based ERP management software essential for companies under SIMPLES, covering functionalities such as order control, accounts payable and receivable, inventory management, receipting, billing (including NFe and coupon generation), various report generation, customer relationship management (CRM), and check control.
Participated in the development of the COSMOS web application, focusing on maintenance and infrastructure management of bridges, tunnels, and containments. Automated several key processes utilizing Python, including the issuance of municipal fiscal notes, billing for service provisioning, and order entry processes. Employed UiPath for web scraping tasks, particularly for research and registration processes on clinical registration websites, and for updating process controls based on court justice websites.
Engineered a blog website incorporating features such as post categories, user registration, login mechanisms, and an administrative area using Node.js. Developed a snack selling web platform with features like a menu with images, user registration, login, order screens, and an administrative section for menu maintenance and order management using .NET MVC5 CORE.
Led an automation project to optimize the process for DAS issuance, which involved calculating notes, issuing DAS documents, and sending these documents to customers. This optimization reduced a manual process that took 5 days to just 3 hours using automation. Applied extensive use of tools including UiPath, Python, Node.js, and .NET MVC5 CORE across various projects to enhance efficiency and streamline business operations.IT Manager
9/1/1998 - 7/1/2004
Oversaw the entire Information Technology area, leading a significant project to migrate legacy systems to the AS/400 and BPCS platform. Prepared the necessary infrastructure, including network setup, for the new systems. Identified and selected systems for the new environment that met existing specifications. Coordinated training activities and managed a BPCS implementation team comprised of 22 members. Collaborated with the headquarters to ensure adherence to corporate IT standards.Business Analyst / Programmer
11/1/1984 - 12/1/1999
Oversaw development and maintenance of Accounts Payable and Receivable systems, as well as Order Control and Billing. Implemented a CNAB400 project for exchanging financial information with banks. Led the implementation of the Sales Force project, including the installation and support of 120 Notes across the country. Participated in the migration project from the IBM 4381 platform to AS/400 alongside the New York team. Developed expertise in CICS, VSAM, IBM Db2, VM/CMS, and COBOL.
Bachelor in Mathematics at University of Mogi das Cruzes
1995 - 1999
Automation Anywhere 360/A2019 at Udemy
9/1/2021Watson Assistant Methodology at IBM
2/1/2021Watson Assistant Hands-On at IBM
2/1/2021Watson Assistant Foundations at IBM
2/1/2021IBM Robotic Process Automation - Intermediate at IBM
12/1/2020CertiProf Continuous Learner at CertiProf
8/1/2020ASP NET CORE MVC at Udemy
6/1/2020Introduction to RPA Development with UiPath Studio at Udemy
5/1/2020Python Programming Course at Geek University
4/1/2020Agile Projects with SCRUM at Digital Innovation One Inc.
2/1/2020Introduction to GitHub and Essential Commands for Teamwork at Digital Innovation One Inc.
2/1/2020Introduction to Git and Version Control at Digital Innovation One Inc.
2/1/2020Test Automation with Robot Framework - Basic at Udemy
11/1/2019Chatbots: From Zero to Cognitive at FIAP
3/1/2019
Eduardo is available for hire
Meet Eduardo G.
All Howdy Candidates are vetted for skills and english proficiency.
