Guilherme M.
QA Engineer

Skills

Javascript

Python

Jira

Google Cloud

Mongodb

Apollo Graphql

Microsoft Azure

Sql

Guilherme is available for hire

Hire Guilherme M.

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Bio

Technology professional with over seven years of industry experience, demonstrating significant expertise in Software Quality Assurance. Proficiency encompasses manual and automated testing, API testing, and a comprehensive understanding of software development workflows. Skilled in diverse testing types and techniques including regression testing, integration testing, and boundary value analysis, with advanced abilities in writing Behavior-Driven Development (BDD) test cases and executing automation using tools such as Cypress, Selenium, and Appium. Competence extends to setting up Continuous Integration/Continuous Deployment (CI/CD) pipelines. Experienced in task management using Jira, adept in Agile methodologies such as Scrum, and proficient in client engagement to understand project requirements and propose improvements.

Senior QA Analyst
10/1/2023 - Present

Contributed significantly to the citizen identification project, focusing on both RG and CIN components. Developed expertise in manual and automated testing of web applications, with extensive scenario creation and execution for API tests. Gained proficiency in validating and querying non-relational databases, particularly MongoDB. Utilized a variety of testing methodologies including regression tests, exploratory tests, end-to-end testing, and black-box testing. Played a key role in building and maintaining test scenarios and scripts, ensuring thorough execution of testing cycles across different application services.

Became adept at creating, maintaining, and organizing automated tests using Cypress, employing best practices for end-to-end test construction with advanced concepts. Acted as a mentor to new QA team members, providing guidance on automation and effective testing practices. Served as a QA moderator, spearheading new initiatives and continually improving team processes. Assisted in building comprehensive reports and metrics to monitor testing activities. Operated within an agile framework, specifically utilizing Scrum methodologies for project management and task execution.
QA Analyst
10/1/2022 - 10/1/2023

Participated with all project stakeholders to align demands and led initiatives for overall process improvements. Functioned as a mentor for new Quality Assurance team members, addressing technical and process-related queries, and advocated for a culture of quality throughout the team. Engaged in test planning, elaborated test cases and scripts, and executed test scenarios. Proficient in API testing using tools such as Postman and Insomnia, as well as conducting queries and making changes in databases. Responsible for generating reports and metrics on test executions and maintaining internal methodology compliance within various squads.
QA Analyst
7/1/2022 - 10/1/2022

Actively communicated with clients from various sectors and collaborated with all project stakeholders to ensure alignment of demands. Served as a mentor for new QA team members, acting as the primary contact for technical and process-related queries. Advocated for quality culture within various projects and products. Expertly engaged in test planning, elaboration of test cases, and script development, utilizing BDD with best practices. Proficient in conducting both manual and automated testing, including integration and contract testing. Developed automation scripts for feature validation using Cypress, and performed extensive testing on mobile apps for both Android and iOS platforms. Conducted API testing utilizing tools such as Postman and Insomnia. Executed black box, white box, and regression testing, and managed queries and changes in databases. Focused on developing continuous integration pipelines for automated testing, ensuring seamless integration and deployment.
Junior QA Analyst
8/1/2021 - 7/1/2022

Achieved proficiency in test planning, including the development of detailed scenarios and test cases. Performed comprehensive manual testing on digital products and executed automation scripts for feature validation using Cypress. Gained significant experience in testing mobile applications across both Android and iOS platforms. Conducted API testing with tools such as Postman and Insomnia, as well as regression testing to ensure product stability. Demonstrated capability in querying and modifying databases and effectively monitored CI/CD pipelines. Participated in refinement meetings with the team, focusing on product improvements and optimizations, and collaborated with clients to plan and prioritize upcoming features.
IT Support Analyst
11/1/2020 - 8/1/2021

Provided support for internal and external users, emphasizing prompt and efficient solutions. Managed service calls using the Dynamics platform and GLPI, ensuring compliance with active SLA requirements. Monitored virtual meetings to oversee internal company systems. Documented systems thoroughly and offered assistance and training for users on internal applications. Conducted testing of in-development applications and reported any detected failures to developers for resolution.
Infrastructure Assistant
4/1/2019 - 11/1/2020

Provided technical support for internal company users, ensuring optimal performance and satisfaction across various departments. Managed the maintenance of both software and hardware for users, addressing a broad spectrum of technical issues. Conducted daily checks on antivirus software and company systems to uphold security protocols and system integrity. Maintained and installed critical systems, including RM TOTVS, VMware, SAP, and TrendMicro, ensuring seamless operation and user accessibility. Utilized JIRA for effective task monitoring, SLA management, and handling support calls, enhancing overall workflow efficiency and response times.
Computer Support Technician
7/1/2016 - 2/1/2019

Managed and executed general maintenance tasks for computers and laptops, including assembly and disassembly. Performed optimization and upkeep of operating systems, specifically Windows and Linux. Conducted assembly and maintenance of network systems for small private companies, enhancing their operational efficiency. Provided exemplary customer service and support, including sales, creating solutions that addressed customer needs comprehensively. Collaboratively worked within a team, fostering the exchange of ideas and solutions to ensure swift and effective problem resolution.