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Henrique B.
QA Engineer

Mysql
Microsoft Azure
Jira
Bio

A QA Engineer with over two years of experience in software testing, demonstrating a proven ability to achieve significant results through meticulous testing methodologies, defect resolution, and sustaining customer satisfaction. Expertise includes effective client and user communication, addressing requirements, and contributing valuable insights for ongoing improvements.

  • Business Analyst
    10/1/2023 - Present

    Led the conduct of project input meetings, providing essential support to the team for understanding initial requirements and objectives. Performed detailed analyses to create flowcharts aimed at visualizing and optimizing existing systems based on client-provided information. Designed a comprehensive onboarding program involving extensive research to ensure the best possible integration process. Actively participated in project management monitoring and follow-up to ensure alignment with established objectives. Collaboratively identified and defined project requirements to ensure a clear understanding of client needs and goals. Maintained effective communication with stakeholders to ensure that all relevant information was conveyed and understood by all teams involved in the projects.

  • Mid-Level Test Analyst
    6/1/2022 - 6/1/2023

    Conducted comprehensive manual tests in the industrial sector, ensuring strict adherence to design requirements and specifications, leading to superior product quality. Led User Acceptance Testing (UAT) for the PEGA Customer Portal project, providing multilingual support in English, Spanish, and Portuguese, and successfully overseeing the UAT phase for the Trade Promotion Management (TPM) project. Executed detailed test plans, accurately capturing results and identifying improvement areas, which led to higher software quality and a significant reduction in defect rates. Generated detailed bug reports with clear reproduction steps, screenshots, and relevant logs, facilitating effective communication and efficient bug resolution. Applied a structured approach in bug documentation, providing precise and comprehensive information to prioritize and resolve issues efficiently. Contributed to agile projects utilizing methodologies such as sprints and waves during planning and analysis sessions, and actively participated in daily meetings with the internal team and clients, fostering effective collaboration.

  • Jr Test Analyst
    6/1/2021 - 6/1/2022

    Acquired essential skills and knowledge in programming logic, software testing concepts, and MySQL database through successful completion of two-month courses. Played a key role in the prepaid telecommunications sector by creating comprehensive test data sets to validate system functionality accurately. Demonstrated proficiency in gathering requirements, interpreting documents, and estimating effort, which contributed to efficient test execution and project success. Excelled in developing effective test cases, delivering high-quality outputs and supporting the testing team. Actively participated in agile methodologies by working in four-week sprints and attending daily meetings with the development team and stakeholders, promoting effective collaboration and project progress.

  • Analysis and Development of Systems at QI Colleges
    2020 - 2023

  • Agile Project Management at XP Education
    2023 - 2023

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