Henrique M.

Full-stack Product Engineer

Tech Lead
8/1/2021 - 3/1/2024

Served as Technical Leader of the Sales squad, directing projects encompassing checkout, payments, and fiscal processes. Responsibilities included team leadership, providing both technical guidance and personal support to team members. Made critical technical decisions concerning project requirements and ensured smooth execution. Routine activities involved code review, deployment, bug fixing, and proof of concepts. Developed expertise in leading a team, handling complex technical challenges, and maintaining a collaborative environment focused on delivering high-quality software solutions.

Senior PHP Developer
3/1/2021 - 8/1/2021

Worked on the support team responsible for identifying and resolving bugs and issues within systems and APIs for administrative and learning management systems (LMS) used by educational institutions. Developed expertise in problem-solving and troubleshooting technical issues, enhancing the reliability and functionality of critical educational infrastructure. Utilized various debugging tools and frameworks to maintain system integrity and ensure seamless user experiences for partnered institutions.

Senior PHP Developer
6/1/2020 - 3/1/2021

Specialized in the support sector with a mission to meet the solution expectations of the operations team, ensuring the smooth progress of their processes. Developed expertise in troubleshooting and problem resolution, resulting in enhanced operational efficiency. Demonstrated proficiency in using various technical tools and frameworks, including Zendesk for support ticket management, JIRA for issue tracking, and Confluence for documentation. Gained extensive experience in system monitoring and maintenance, leveraging Nagios and Splunk for performance monitoring and log analysis. Facilitated seamless communication and collaboration across teams using Slack and Microsoft Teams. Played a pivotal role in automating routine tasks and processes through the use of scripting languages such as Python and Shell scripting. Advanced proficiency in SQL allowed for effective data retrieval and manipulation to support data-driven decision-making. Developed strong analytical skills to diagnose and resolve technical issues promptly, ensuring minimal downtime and disruption to business operations. Delivered consistent and exceptional support that contributed to high client satisfaction and retention rates.

Systems Developer
1/1/2020 - 6/1/2020

Worked on developing a system for recognizing vehicle plates and automating entrance and exit barriers for a parking automation startup. Utilized technologies such as image recognition and automation frameworks to enhance system efficiency. For a multinational payment solutions company, contributed to the development of a restricted access portal for partners and customers using ColdFusion. Demonstrated proficiency in handling secure data transactions and user management within the portal.

Senior PHP Developer
1/1/2018 - 1/1/2020

Worked on two fronts: resolving bugs in the primary product for both internal and external clients, as well as developing new projects and enhancing task automation processes. Developed proficiency in PHP, Python, JavaScript, and SQL. Demonstrated expertise in utilizing frameworks such as Django and Flask, and employed tools such as Jenkins for continuous integration and Docker for containerization. Ensured efficient code management and collaboration using Git.

Senior Systems Developer
4/1/2013 - 7/1/2013

Engaged in backend development for diverse external client projects, including blogs, promotional sites with federal lottery giveaways, and the maintenance of a social network for culinary recipes. Developed a broad range of web applications within tight timelines, showcasing versatility and proficiency in adapting to various project requirements and technical challenges.

Programmer
11/1/2009 - 8/1/2010

Developed the institution's proprietary framework, PHPNucleum, and utilized it to create comprehensive administration systems across the entire college and its internal institutions. Enhanced platforms including the student portal, web registration system, and finance management software.