Ivanilson A.

Front-end UX Engineer

Software Tester
1/1/2019 - Present

Executed comprehensive testing on mobile devices to guarantee software quality and compliance with specifications for both new and existing models. Efficiently managed bug identification, tracking, and resolution processes to ensure the timely correction of issues. Supported project management activities, providing essential assistance to the manager to ensure project objectives were met. Developed proficiency in utilizing various testing tools and methodologies to systematically evaluate mobile software performance.

Technical Support
1/1/2018 - Present

Gained extensive experience in managing customer service duties for both internal and external audiences, effectively handling complaints, and efficiently organizing physical and digital files. Proficient in issuing invoices and managing collections. Utilized tools including emails and call center systems to streamline and enhance service delivery and administrative tasks.

Translator
1/1/2012 - 12/31/2014

Served as a tutor at an educational institution in South Africa, focusing on assisting and monitoring non-English speaking students. Developed expertise in creating tailored educational programs to bridge language barriers and improve comprehension in a multi-lingual environment. Demonstrated strong skills in tutoring and mentoring, providing personalized support to enhance students' academic performance. Employed various educational tools and language learning frameworks to facilitate effective communication and understanding. Ensured continuous assessment and progress tracking to adapt teaching methods to student needs.

Information Technology/Information Systems Technology at Adventist College of Hortolandia
2016 - 2019

Information Technology/Information Systems Technology at Hortolândia Adventist University-Unasp
2016 - 2020