Jefferson A.
Engineering Manager

Skills

Adobe XD

Looker

Cascading Style Sheets

Miro

Figma

Google Analytics

Html

Amazon Aws

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Bio

A data-driven Product Designer with extensive experience in ERP, AI, and LMS projects, holding degrees in Systems and Design, and a specialization in Marketing. Additionally, holds a postgraduate degree in UX and is committed to continuous professional development. Demonstrates proficiency in project planning, business discussions, research, prototyping, and validation processes. Experienced in building and leading design teams, managing evaluation, feedback, and Individual Development Plans (IDPs) for designers at various levels.

Lead Experience Designer
12/1/2021 - 5/1/2022

Led multiple project teams within the consulting realm, specifically focusing on the financial sector. Conducted extensive research and prototyping efforts for financial projects, contributing significantly to innovative solutions. Took charge of branding research initiatives, driving the development of strategic branding methodologies and insights. Cultivated strong leadership skills by managing diverse project teams, effectively coordinating efforts to meet project goals and deliverables.
Product Designer Sr
2/1/2021 - 10/1/2021

Developed expertise in research and service design while focusing on prototyping improvements for a chatbot creation tool. Led the implementation of data-driven processes across the primary platform and newly acquired platforms (Total Voice). Demonstrated capabilities in leveraging user data to enhance service design and optimize chatbot functionalities.
Senior and Lead Product Designer
4/1/2022 - Present

Led a comprehensive ERP redesign project, enhancing the efficiency of internal processes. Cultivated extensive expertise in systems integration and workflow optimization. Delivered improved functionality through the adept use of programming languages and tools such as PHP and SQL. Employed frameworks like Symfony and Laravel to streamline backend operations. Utilized database management systems including MySQL and PostgreSQL to ensure data integrity and smooth operation. Managed collaborative code maintenance and version control utilizing Git. Enhanced system performance and user experience through thorough testing and iterative development using Agile methodologies. Conducted stakeholder meetings and provided technical documentation to ensure aligned project goals and transparent communication.
Product Designer Sr
1/1/2022 - 4/1/2022

Engaged in an automation product focused on subscriptions, conducting detailed heuristic analysis and comprehensive process mapping. Improved platform functionality through rigorous prototype enhancements. Developed skills in optimizing user interactions and identifying usability issues to streamline subscription processes.
Product Designer Sr.
12/1/2020 - 3/1/2021

Led research initiatives and streamlined processes for the startup's new phase, developing comprehensive technical expertise. Utilized advanced data analysis tools and methodologies to guide strategic decisions. Applied deep knowledge of Python and R for data manipulation and statistical analysis. Employed machine learning frameworks such as TensorFlow and Scikit-Learn for predictive modeling and pattern recognition. Leveraged cloud computing platforms like AWS and Google Cloud for scalable data storage and processing. Enhanced collaborative efforts using project management tools like Jira and Trello. Facilitated the deployment and monitoring of solutions through Docker and Kubernetes. Developed proficiency in SQL and NoSQL databases, ensuring efficient data retrieval and management. Ensured a robust version control system using Git.
Senior and Lead Product Designer
6/1/2018 - 10/1/2020

Designed an ERP system for civil construction by leveraging AI, guiding the entire process from concept to launch. Demonstrated leadership by managing a design team focused on upgrading legacy software, while also spearheading the research and validation processes to ensure project alignment with industry standards and client needs.
Lead UX Designer
1/1/2017 - 6/1/2018

Developed expertise in user interface (UI) and user experience (UX) design while conducting in-depth research and analysis for the OpenRedu.org community artifacts. Utilized various design tools and frameworks to create intuitive interfaces that enhanced usability for the community. Applied comprehensive user-centered design principles to ensure a seamless user journey. Conducted usability testing and data analysis to inform design improvements and user satisfaction. Delivered insights through detailed reports and presentations, aiding in decision-making processes for design iterations and improvements.
UX/UI Designer
7/1/2016 - 12/1/2017

Undertook a comprehensive redesign of an open-source Learning Management System (LMS) interface, transitioning from version 0.9 to 1.0, leveraging Material Design UI to enhance user experience. Developed advanced interaction features within the EAD flow and created detailed metrics dashboards to provide insightful data analytics. Demonstrated strong capabilities in using design frameworks and ensuring the platform's upgrade met both functional and aesthetic standards.
UX/UI and Web Designer
1/1/2010 - 3/1/2018

Developed expertise in creating both prototypes and fully functional web, mobile applications, and website systems. Gained extensive experience working with startups and app companies in diverse sectors including Tourism, Insurance, Apparel, Parking, and Education. Delivered tailored UI solutions, ensuring intuitive user experiences and visually appealing designs across multiple platforms.

Information Systems at University of Pernambuco
2005 - 2011
Graphic Design at Federal University of Pernambuco
2015 - 2020
UX Design at SENAI/SC
2019 - 2021
Marketing at Getulio Vargas Foundation
2012 - 2013
Communication in Digital Media at Superior School of Advertising and Marketing
2014 - 2014