José A.

Data Analyst

Consultant
8/1/2020 - Present

Consulted in the financial sector, focusing extensively on data governance, data analysis, and data architecture. Contributed as a data engineer and occasionally took on the role of a business analyst. Built comprehensive data governance frameworks for a major financial institution, including mapping processes and responsible parties using the RACI Matrix. Identified and documented primary software and tools, established rules, and created a manual of best practices. Developed a detailed data dictionary using Power BI.

Testing software developer
2/1/2020 - 8/1/2020

Gained expertise in creating wireframes using PowerPoint, translating detailed prerequisite documentation into visual representations. The main objective was to illustrate the software's appearance in its final phase while prioritizing user experience (UX) and user interface (UI) design principles.

Support Analyst
8/1/2019 - 2/1/2020

Served as technical support for Dell machines, notebooks, computers, and microcomputers. Expertise included identifying the root cause of technical issues, providing accurate diagnostics, and recommending appropriate services. Developed skills in troubleshooting hardware and software problems, managing customer interactions, and delivering high-quality support services. Collaborated with team members to ensure efficient problem resolution and enhanced overall customer satisfaction.

Apprentice
11/1/2018 - 6/1/2019

During the internship, developed comprehensive skills in data management and administrative processes. Gained proficiency in Microsoft Office Suite, including Excel for data analysis, Word for document preparation, and PowerPoint for presentation creation. Utilized email management systems and scheduling tools to streamline communication and appointment setting. Acquired knowledge in database management, maintaining and organizing large sets of data efficiently. Enhanced problem-solving abilities through regular handling of inquiries and troubleshooting. Demonstrated strong organizational skills in preparing reports, managing files, and planning events. Collaborated effectively with team members and departments, showing ability in project coordination and administrative support activities.

Data Analytics at FIAP
2024 - 2025

Computer Science at Anhembi Morumbi University
2018 - 2021

DP-900 at Microsoft
11/1/2023

Databricks Lakehouse Platform at Databricks
11/1/2023

AZ-900 at Microsoft
8/1/2023

EY Data Strategy - Data Architecture - Bronze (2021) at Ernest & Young
5/1/2021

EY Data Strategy - Data Architecture - Learning (2021) at Ernest & Young
4/1/2021