Lucas P.
DevOps Engineer

Skills

Amazon Aws

Microsoft Azure

Lucas is available for hire

Meet Lucas P.

All Howdy Candidates are vetted for skills and english proficiency.

Bio

Support and Infrastructure Analyst with eight years of experience in the Information Technology sector, currently transitioning to a DevOps career with a focus on infrastructure, project management, and information security. Extensive expertise includes the installation, maintenance, and management of Windows Server and Linux servers, as well as SQL Server database management. Proficiency in managing firewalls, including Fortinet and PFSense, and in the oversight of switch management, asset monitoring, and user support. Professional experience encompasses a diverse range of industries, including the mining industry, hospitality, private security, accounting firms, and internet service providers.

IT Support Analyst
9/1/2021 - Present

Managed both Windows and Linux servers, ensuring optimal performance and security. Oversaw SQL Server databases, handling regular maintenance, updates, and troubleshooting. Directed the infrastructure management for headquarters and branch locations, coordinating deployment projects and implementing robust firewall solutions using Fortinet and PfSense. Maintained comprehensive documentation and spearheaded continuous improvement initiatives to enhance system reliability and efficiency. Administered AWS Cloud servers, ensuring seamless integration and performance. Monitored and managed IT assets, configured and managed network switches, and established effective backup routines including disaster recovery planning. Provided support to the service desk team and offered user support, addressing technical issues promptly to maintain high service levels.
IT Analyst
7/1/2019 - 9/1/2021

Managed Fortinet firewall ensuring optimal network security across all company locations. Oversaw the infrastructure at the head office and branch locations, streamlining operations and maintaining robust connectivity. Handled company-wide technological assets, ensuring up-to-date hardware and software across the technological park. Specialized in the installation, configuration, and management of servers, enhancing system reliability and performance. Monitored IT assets and services to maintain operational efficiency and preemptively address potential issues. Configured and managed network switches to ensure seamless communication within the enterprise. Administered Office 365 tools, facilitating effective collaboration and productivity among users. Executed backup routines and meticulously managed backup restore protocols, maintaining a comprehensive disaster recovery plan. Provided proficient user support, troubleshooting and resolving technical issues to enable smooth workflow.
IT Analyst
5/1/2016 - 7/1/2019

Developed expertise in Windows server management, including configuration, maintenance, and troubleshooting. Oversaw headquarters infrastructure management to ensure optimal performance and reliability of network systems. Managed switches, encompassing setup, monitoring, and issue resolution to maintain seamless connectivity. Gained proficiency in Fortinet firewall management, implementing security measures to protect network integrity. Provided comprehensive user support, addressing technical issues and enhancing overall IT productivity.