Nathany D.
Data Engineer

Skills

Transact-sql

Pl/sql

Mysql

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Hire Nathany D.

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Bio

Business Intelligence Analyst with a tenure of approximately three years, specializing in data analysis and visualization. Demonstrates a consistent passion for the field and a commitment to continuous professional development. Possesses extensive experience from a previous 11-year career in compliance and customer complaints management within leading corporations, transitioning into business intelligence in 2018.

BI Specialist
5/1/2022 - 4/1/2024

Served as a Technical Leader and Specialist within the entire Power BI ecosystem, overseeing environment management, architecture, and development efforts across the Americas region including Canada, USA, Mexico, and Brazil, directing over five teams. Led coaching, training, and management of more than 10 BI developers, fostering growth and enhancing technical skills. Established and refined over 25 standards, processes, and knowledge base articles to streamline operations. Engaged in weekly interactions with Global Experts and Microsoft Engineers to stay abreast of the latest technologies and best practices. Managed the provisioning and administration of capacity, workspaces, and licenses, ensuring efficient resource utilization. Developed an innovative Power BI solution that initially targeted the Americas but was later adapted for a global audience, showcasing technical expertise and extensive understanding of scalable BI solutions.
Developer BI
8/1/2020 - 5/1/2022

Provided technical leadership and guided a team of over five junior developers. Supported a Business Intelligence (BI) solution that comprised more than ten critical and complex agile and software development metrics, playing a key role in the company's annual performance reporting. Optimized BI solutions to enhance performance, scalability, and addressed technical debt resolution.
Senior Data Analyst
3/2/2020 - 8/1/2020

Led complex data projects from inception to completion, including ETL processes, data analysis, and presentation. Developed over 10 reports supporting Network Operations Center activities, significantly improving operational efficiency. Enhanced data modeling and UX/UI best practices, ensuring optimal user experience and data representation. Presented analytical findings and strategic recommendations to managers and stakeholders, facilitating informed decision-making. Integrated ArcGIS with Power BI to create dynamic and interactive geospatial maps, providing actionable location-based insights for enhanced decision-making processes.
Data Quality Analyst
5/2/2019 - 3/1/2020

Developed and maintained data quality metrics and reports, identifying discrepancies in an internal master data system. Acted as the regional point of contact for data quality initiatives, providing guidance and training to stakeholders on data quality standards, tools, and methodologies. Engaged in weekly interactions with Global Data Quality Experts, conducted daily data quality assessments, and implemented necessary improvements. Served as a key user for the transition of the internal master data system and Salesforce CRM Account Management.
Data Analyst
9/2/2018 - 5/2/2019

Analyzed and communicated customer interaction findings, trends, and insights, pinpointing trends, pain points, and areas for service delivery improvement. Generated reports and dashboards to visualize key customer service metrics, including response times, resolution rates, and customer satisfaction scores like the NPS. Managed the transition from Oracle OBIEE with SQL to Power BI. Exhibited advanced Excel skills, utilizing VBA to optimize over five data processing tasks.