Paulo R.
Business Operations Specialist

Skills

Amazon Aws

Sql

Python

Jira

Paulo is available for hire

Hire Paulo R.

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Bio

Experienced Business Analyst specializing in system analysis, requirements analysis, and Product Ownership. Proficient in using Jira and Confluence, with supplementary coursework in Cloud Computing, specifically with Amazon Web Services. Dedicated to expanding expertise in AWS services, utilizing hands-on experience through a root AWS account. Recognized for proactive, focused, and dynamic approach, combined with strong teamwork capabilities. Extensive experience in drafting business rules and requirements within the technology sector, encompassing both simple and complex systems.

Extensive background includes over six years in roles such as system analyst, requirements analyst, and Product Owner, with proficiency in SAP modules SD, MM, and J1btax. Demonstrates data science skills using Python and R, and possesses knowledge of Cloud Computing frameworks, including SaaS, IaaS, and PaaS, as well as Salesforce. Additionally, adept in UML data modeling and Object-Oriented Analysis & Design.

Business Analyst
8/1/2023 - Present

Specialized in gathering software requirements and maintaining clear, objective communication with clients to accurately understand their needs, thereby facilitating more effective project development. Participated in business meetings and contributed to the creation of AI user stories specifically tailored for chatbot development.
Business Analyst
12/1/2022 - 8/1/2023

Gained proficiency in the EURO system to effectively assist users. Validated projects and services to ensure quality work with clients, demonstrating compliance with the characteristics and requirements established during planning. Gathered software requirements and maintained clear and objective communication with clients to understand their needs and facilitate project development. Participated in business meetings, detailing the developed project's features to explain the benefits to clients, aiding in closing purchases.
Systems Analyst
11/1/2021 - 12/1/2022

Responsible for maintaining and updating the project backlog, including approving new epics, removing outdated ones, and fitting cards in Jira. Ensured meticulous project activity tracking and maintained comprehensive spreadsheets for controlling the status of project features. Regularly updated implementation activities in Jira, generating detailed progress reports for clients. Managed the product increment spreadsheet and facilitated information connectivity to the local server of the project. Conducted client meetings to gather feedback and monitor project controls. Addressed issues documented during daily project meetings and developed use cases, overseeing the release of features for deployment.
Product Owner
11/1/2018 - 11/1/2021

Defined product features in the Product Backlog and prioritized them based on business value, adjusting features and priorities as necessary each Sprint. Ensured visibility, transparency, and clarity of the Product Backlog for all stakeholders, and facilitated the Development Team's understanding of the items within it. Supported the Product Manager with daily responsibilities, maintaining alignment between product execution, requirements, and stipulated deadlines by closely interacting with the Development Team. Thorough understanding of product needs and requirements both before and after delivery was ensured, and clarification of business rules related to projects was provided. Consistently monitored the results of deliverables to evaluate success and inform future improvements.
Business Analyst
8/1/2014 - 10/1/2018

Developed proficiency in creating Dashboards and analyzing XML data. Gained comprehensive knowledge of the billing process and requirements gathering to streamline operations. Led software implementation projects, managing all stages from the accreditation notice to go-live while providing support to providers facing systemic challenges. Conducted meetings with stakeholders to understand their requirements, ensuring organized and timely software implementations.