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Pedro H.
Data Scientist

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Bio

A dedicated technology enthusiast with a strong commitment to excellence, showing a particular interest in Data Science, Databases, and Programming. Consistently driven to overcome challenges and improve skills through diligent effort.

  • Mid-Level Management Information Analyst
    4/1/2023 - Present

    Developed and implemented database automations using the ERP SAP system. Enhanced data collection and processing through Python ETL scripts. Executed loads and implementations of data warehouses using SQL Server. Gained expertise in big data analytics and created comprehensive reports using Power BI.

  • IT Analyst I
    3/1/2020 - Present

    Provided support during system implementation, ensuring accurate sizing of requirements and functionalities. Excelled in front-end development, utilizing modern web technologies to create user-friendly interfaces. Demonstrated expertise in managing MySQL databases, executing complex queries, and optimizing performance. Conducted network administration tasks, maintaining robust and secure network infrastructure.

  • IT Trainee
    1/1/2020 - 3/1/2020

    Provided comprehensive IT support and assistance in configuring machines on a network. Developed expertise in diagnosing and resolving hardware and software issues, implementing network configurations, and optimizing system performance. Utilized tools and frameworks such as Active Directory, TCP/IP, and DNS for efficient network management. Demonstrated proficiency with various operating systems, including Windows and Linux, ensuring seamless integration and functionality across platforms. Implemented security measures and protocols to safeguard network integrity and data privacy. Enhanced collaborative workflows by maintaining detailed documentation and providing user training on network usage and best practices.

  • Collection Officer
    2/1/2019 - 1/1/2020

    Gained extensive experience in telecommunication operations, specifically within the collections sector. Conducted both outbound and inbound calls, efficiently managing communication with clients to resolve outstanding payments. Developed strong negotiation and conflict resolution skills, ensuring sensitivity and professionalism in handling financial matters. Utilized customer relationship management (CRM) tools to track and manage client interactions, ensuring data accuracy and streamlined follow-up processes. Demonstrated proficiency in handling high-volume call environments, consistently meeting performance targets and contributing to operational goals. Enhanced ability to multitask and prioritize in a fast-paced setting, while maintaining attention to detail and customer service excellence.

  • Computer Science at Paulista University - UNIP
    2018 - 2021

  • Power BI Complete - from Basic to Advanced at Udemy
    3/1/2022

  • Facial Recognition with Java at Udemy
    9/1/2020

  • MySQL at Curso em Video
    9/1/2020

  • DEVOPS ESSENTIALS PROFESSIONAL CERTIFICATE (DEPC) at CertiProf
    8/1/2020

  • Scrum Foundation Professional Certificate (SFPC) at CertiProf
    6/1/2020

  • Data Science R Basics at Harvard University
    6/1/2020

  • MySQL I: Starting Queries at Alura Cursos Online
    3/1/2019

  • Beginner in Programming at Alura Cursos Online
    7/1/2018

Pedro is available for hire

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