Rodrigo D.

Scrum Master

OKR Coach
10/1/2022 - 1/1/2023

Specialized in the analysis and benchmarking of productivity, quality, rework, efficiency, and incidents, including incident correction time. Managed the definition and implementation of OKRs, with a focus on metrics such as CAC (Customer Acquisition Cost), LTV (Lifetime Value of a Customer), ROI, and NPS (Net Promoter Score). Presented and suggested improvements on the indicators to VSM, BO, Board of Directors, and other key stakeholders.

Agile Coach
11/1/2021 - 10/1/2022

Developed a deep understanding of business needs and accelerated them within an agile mindset. Supported business, innovation, and digital leaders in structuring agility solutions that catalyzed results. Organized, facilitated, and mentored teams and leadership in adopting an agile mindset and new roles and responsibilities. Demonstrated a systemic vision and understanding of the challenges presented by various frameworks, effectively making connections between them. Exhibited the ability to support mapping of structures and processes outside traditional frameworks, mitigating any potential impacts. Supported journeys and tribes by choosing appropriate synchronisms and significantly improving processes, products, or services while enhancing team maturity. Assisted in setting up agile frameworks and facilitated their continuous maturity evolution. Guided teams using lean and agile techniques as necessary and participated in management reviews and problem-solving sessions. Played a key role in standardizing and documenting new practices while training teams and stakeholders on new processes. Successfully promoted cultural change by advocating an agile mindset and regularly performed status reports for leadership.

SCRUM MASTER
6/1/2021 - 11/1/2021

Responsible for team engagement and development, facilitated learning, and cultural adaptation to frameworks and Agile methods, including SAFe, Scrum, and Kanban. Served as SAFe Scrum Master for remote teams, overseeing management and metrics. Led agile model projects with focus on scope and strategy, controlling development teams, testing, schedules, risks, and resources. Facilitated ceremonies such as Planning, Daily, Review, and Retrospective. Collaborated closely with Product Owners in managing the PBB. Efficiently removed development impediments during sprints.

Agile Master
5/1/2021 - 12/1/2021

Developed and implemented a culture of Digital Transformation and instituted mindset change at an organizational level. Facilitated Product Discovery, Design Thinking, Lean Inception, and MVP construction dynamics. Utilized tools such as Azure DevOps, Miro, and Mural for running remote dynamics. Focused on forming and developing people, leading meetings and ceremonies, resolving conflicts, and facilitating difficult conversations. Planned and facilitated organizational changes, evaluated skills and outcomes, and promoted learning, growth, feedback, alignment, integration, and coordination. Monitored and measured agility challenges from an organizational perspective. Developed solutions and managed backlogs with a Lean mindset, providing technical vision. Facilitated discussions with key stakeholders, aligning with the vision and roadmap of products. Promoted agile practices across teams to enhance agility, interpreting indicators, roles, responsibilities, and artifacts clearly. Ensured effective communication between development teams, aligning demands and ensuring delivery assertiveness. Identified and removed impediments, managed conflicts, engaged stakeholders, and fostered a sense of responsibility within teams. Collaborated with the transformation team to drive the adoption of agile practices throughout the organization.

Agile Master
2/1/2021 - 7/1/2021

Supported teams in managing and improving productivity. Conducted and facilitated team interaction meetings, ensuring adherence and continuous improvement of team processes. Maintained transparency and frequent communication among all team members. Collaborated to remove impediments and eliminate work wastes. Analyzed bottlenecks, designed deadlines for predictability, and improved workflow efficiency. Collected and analyzed team productivity metrics and charts, teaching the team how to read and interpret these metrics. Modeled workflows from product conception to customer delivery, assisting the Product Owner with agile practices. Focused on constant deliveries and ensured that the roadmap was aligned with the capacity of each team.

Product Manager | Senior Product Owner
8/1/2020 - 7/1/2021

Analyzed and guided product and solution development processes using agile methodologies. Demonstrated expertise in controlling end-to-end delivery cadence, covering both upstream and downstream processes. Mastered the use of agile frameworks such as Scrum, Kanban, SAFe, Lean, Lean Inception, and Customer Journey. Constructed, managed, and prioritized backlog effectively while elaborating and monitoring KPIs. Maintained close team follow-up to clarify doubts, anticipate problems, and remove impediments. Collaborated on an inspiring business vision and developed business strategies with top management. Maintained continuous communication and engagement with stakeholders and built roadmaps aligning with evolving business needs. Prepared a prioritized backlog to meet client requirements and collected and analyzed business indicators to influence decision-making. Monitored and explained the expected returns on deliveries and captured insights to address demands through collaboration with teams, peers, and leadership.

Agile Master
1/1/2020 - 2/1/2021

Developed and conducted trainings while supporting squads in delivering results. Enhanced the open innovation journey to increase agility and removed impediments faced by squads. Created standards to scale Agility within the organization and actively participated in the day-to-day operations of multidisciplinary teams. Assisted in identifying bottlenecks and workflow problems, contributing to a more efficient and visible workflow. Facilitated daily meetings and retrospectives, aided the Product Owner in backlog management, and supported the team in the continuous improvement process.

TI Manager / Scrum Master
2/1/2006 - 7/1/2020

Expertise in optimization and SEO site positioning, with a focus on performance in design creation and website development. Conducted comprehensive SEO case analysis, including the study of positioning, search marketing, search engines, popularity, metrics, and measures. Specialized in analysis, creation, and improvement of PageRank, sitemaps, SEO, PBN, authority rings, power bank, and link building. Possess strong technical knowledge of SEO and advanced analytical skills. Experienced in data-driven decision making using advanced Excel, Google Search Console, Google Analytics, Google Data Studio, Majestic, Ahrefs, Moz, GSA, Ranker-X, XRUMER, Senuke, EasyBacklink, ScrapeBox, SemRush, and digital marketing tools such as Ads and landing pages. Led teams effectively, demonstrating solid business sense and a comprehensive understanding of business metrics. Adapted as a self-starter, successfully collaborating with multiple stakeholders to achieve positive outcomes. Proficient in the implementation of agile transformations, applying both Scrum and Kanban methodologies to enhance project workflows.

Space Engineering and Technology: Space Project Management. at National Institute for Space Research
2011 - 2014

Computer Science at Anhembi Morumbi University
2000 - 2003

Telecommunications Network Management at Pontifical Catholic University of Campinas
2009 - 2010

Agile Coach at Pontifical Catholic University of Minas Gerais
2021 - 2021

Information Technology Management at FIAP
2008 - 2008

Project Management at Aeronautical Technological Institute - ITA
2009 - 2009

PSPO II - Professional Scrum Product Owner™ at Scrum.org
3/1/2022

PSM II - Professional Scrum Master™ at Scrum.org
3/1/2022

Certified SAFe® Release Train Engineer at Scaled Agile, Inc.
2/1/2022

Certified SAFe® Advanced Scrum Master at Scaled Agile, Inc.
2/1/2022

Certified SAFe® Lean Portfolio Management at Scaled Agile, Inc.
1/1/2022

Certified SAFe® DevOps Practitioner at Scaled Agile, Inc.
11/1/2021

Professional Team Metrics Certified at Agile Institute Brazil
9/1/2021

Certified SAFe® Product Owner / Product Manager at Scaled Agile, Inc.
9/1/2021

Sprint a Sprint at Caroli.org
8/1/2021

Product Backlog Building at Caroli.org
8/1/2021

Lean Inception at Caroli.org
8/1/2021

Lean Delivery: Guiding the Construction of the MVP with Scrum and Kanban at Caroli.org
8/1/2021

Fun Retrospectives at Caroli.org
8/1/2021

Agile Scrum Leadership (Executive) Accredited Certification™ at International Scrum Institute™
7/1/2021

Agile Coaching DNA at Agile Coaching DNA - Professional Network
7/1/2021

Leader Coach – Leading for High Performance at Sebrae
6/1/2021

Lean Tools at Sebrae
6/1/2021

Awakening to LEAN at Sebrae
6/1/2021

Agile Coach Accredited Certification™ at International Scrum Institute™ (Scrum Institute)
6/1/2021

Certified SAFe® 5 Agilist at Scaled Agile, Inc.
5/1/2021