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Tereza S.
Scrum Master

Jira
Bio

Agile leader with a proven track record in fostering an agile culture and driving continuous project improvement. Holds extensive experience in leading and managing agile teams and projects, with a strong ability to define MVP/product vision and prioritize the backlog effectively. Proficient in conducting ceremonies such as Daily, Planning, Review, Refinement, and Retrospective, and skilled in planning, scope definition, roadmap creation, and user story development. Known for facilitating Inception and Canvas sessions and implementing valuable metrics including Cumulative Flow Diagram (CFD), Lead Time, and Throughput. Expertise spans across Scrum, Kanban, SAFe, and Lean methodologies, complemented by ITIL V3 and COBIT knowledge.

Demonstrated strategic involvement in system migration and integration projects, with a focus on supervising software implementation projects within Business Intelligence (BI), analytics, and SAP environments, resulting in the development of large-scale dashboards. Adept in BPMN process mapping, quality management, governance procedures, managerial indicator presentations, and change management in accordance with ISO 20000 standards.

Highly proficient in utilizing Jira software along with Enterprise Architect, Visio, SharePoint, and Oracle SQL Server technologies. Extensive experience with ERP, CRM, E-Commerce, Web, SAP BI, and analytics tools across diverse sectors including retail, telecom, insurance, financial accounting, and publishing.

Certified Professional Scrum Master (PSM I) with specializations in Agile Coaching, ITIL V3, ISO 20000, SAP SD, and Project Management as per PMBOK standards. Holds JAVA SE qualifications and demonstrates a robust foundation in both technical competencies and industry-standard methodologies.

  • Team Leader / Product Owner
    12/1/2020 - Present

    Led a digital web and mobile project squad, defining development priorities through effective backlog management. Played a crucial role in assisting the team with validation and ensuring the quality of sprint deliveries. Defined OKRs, conducted discovery, and facilitated lean inceptions. Managed the product development priority list and engaged in discussions to implement process changes in alignment with business and stakeholder needs. Utilized agile metrics to provide visibility into the progress of activities, ensuring transparent and efficient project management.

  • Scrum Master / Product Manager
    12/1/2019 - 11/1/2020

    Led the SAP project squad, managing MM/SD/APO modules. Achieved significant improvements in B2B, B2C, and pricing within supply chain systems, integrating with Azure and Oracle. Successfully gathered and analyzed business requirements for writing stories according to BDD, and conducted technical refinement, inceptions, and planning sessions for developing user stories and backlog. Provided system technical solutions and process improvements, coordinated war rooms, and managed crises in production. Ensured quality in DevOps activity deliveries.

  • Agile Master
    7/1/2018 - 12/1/2019

    Served as an Agile consultant managing teams for analytics projects and digital transformation for web and mobile platforms. Implemented web applications on the Azure platform using Java/Node.js and established CI/CD deployment pipelines. Organized and planned sprints, backlogs, and roadmaps. Facilitated inceptions and ideation sessions for product and project understanding, and prepared Canvas documentation. Assisted teams with system solutions and process improvements, coordinated war rooms and crisis management during production issues. Supported business, product, quality, and operations areas throughout product development, providing a systemic and business vision. Monitored and facilitated Scrum ceremonies, removing impediments to streamline the work of the technical team. Guided the team and company in understanding and practicing Agile principles and values, Lean methodologies, and Kanban principles focused on software development.

  • Analysis and Development of Systems at São Caetano College of Technology
    2007 - 2010

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