Information Technology and Project Management professional with over 20 years of experience in the finance, healthcare services sectors, and system development consultancy. Specializes in deploying integrated management systems, automation tools, robotics, and integration solutions such as ERP, CRM, HCM, and ITSM. Demonstrates proficiency in process mapping utilizing BPMN, adherence to ITIL standards, and the application of Project Model Canvas. Excels in implementing Kanban and Trello alongside Agile methodologies, including SCRUM, to enhance operational efficiency and profitability through process optimization or automation. Holds certifications in SCRUM SFC, inbound marketing techniques from HubSpot Academy, and project management and customer relationship management from Bitrix24 via Br24 Academy.

Carolina is an Operations Analyst with a strong customer success and account management background. She has managed accounts, overseen logistics, and helped ensure customer satisfaction for over two decades.

Augustin is a seasoned Data Analyst with over three years of experience. He is experienced in leveraging data to drive decision-making and enhance operational efficiency. His toolkit includes GCP, Tableau, and Python.

Passionate about technology and engineering from a young age, early experiments involved creating electrical circuits that powered light bulbs and motors. This early interest led to enrollment in the competitive Mechatronics Engineering program at the University of Brasília (UnB) in 2006. The coursework included robotics, programming, electronic circuits, and automation. Extracurricular activities included ballroom dance classes, extensive studies in Japanese, participation in the junior company, involvement in the robot soccer team, and contribution to two scientific initiation projects, resulting in the publication of a poster and an article at a conference. The culmination of these efforts was an award for the highest grade in the class and acceptance into a master’s program at the same institution.

The master's program included an exchange to Ukraine to study rocket and satellite construction technologies, where the initial phase of the master’s project began. The project concluded in Brazil, leading to the publication of two articles in international conferences, two in journals, and a book on satellite attitude control systems.

Professional experience includes developing algorithms for a robot used in environmental monitoring in the Amazon, utilizing C/C++, Python, and ROS for programming. Subsequently, expertise expanded through a role that involved contributing to company growth from inception to achieving substantial annual revenue. Responsibilities encompassed coding algorithms in C++, R, and C#, international representation at events, project management, providing support and training, leading teams, engaging in strategic planning, managing departments, and coordinating the opening of new company branches. The multifaceted experience has fostered a flexible, engaged, and committed professional approach dedicated to the success of the company, projects, and clients.

Professional with over 29 years of experience in developing computer solutions, encompassing management, analysis, development, implementation, and training of integrated computer systems. Demonstrates a strong commitment to work, attention to detail, organizational skills, and problem-solving abilities. Exhibits leadership qualities, a calm and resolute nature, and a dynamic personality, alongside excellent interpersonal relationships and self-taught capabilities. Current focus lies in the development of mobile applications and specialization in Dart/Flutter.

Full Stack Developer with a Bachelor's degree in Computer Science from the Federal University of Maranhão (UFMA) and extensive experience in the IT field since 2019. Possesses deep expertise in CRM development, web development using PHP and Java, and system integration through REST and JSON. Experienced with various programming languages and technologies such as Angular, Python, C/C++, and MongoDB. Currently concentrating on advancements in software engineering, cloud computing, and artificial intelligence. Dedicated to continuous learning and enthusiastic about engaging in new and challenging projects.

With a strong strategic mind and a flair for fostering innovation, I excel in driving growth within organizations. My expertise in shaping digital culture and understanding the nuances of international relations allows me to navigate and leverage global markets effectively. Throughout my career, I have consistently demonstrated an ability to conceptualize and implement strategies that lead to sustainable development and competitive advantage in the digital age.

Roberto has over 18 years over experience in the tech industry. He has served as a Rational Tool Specialist, Process Consultant, Senior DevOps Engineer, and DevOps Manager.

Forcemanager is a mobile-first CRM platform designed to enhance the productivity of field sales teams. It provides tools for managing customer relationships, tracking sales activities, and analyzing performance metrics, all through an intuitive interface optimized for mobile devices.

A Forcemanager expert must have skills in mobile CRM management, data analysis, and sales process optimization. Proficiency in using the Forcemanager platform, including its reporting and analytics tools, is essential. Familiarity with integrating Forcemanager with other software systems and understanding field sales workflows are also crucial.

How to hire a Forcemanager expert

Forcemanager was created in 2011 to address the specific needs of field sales teams. It aimed to improve sales productivity and efficiency by providing a mobile-first CRM solution. The platform enabled sales representatives to manage customer relationships, track activities, and analyze performance on the go.

About Forcemanager

Strengths of Forcemanager include its mobile-first design, user-friendly interface, and focus on enhancing field sales productivity. Weaknesses may involve limited customization options and potential integration challenges with other systems. Competitors include 

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CRM

About Forcemanager

How to hire a Forcemanager expert

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