A novice software developer actively pursuing opportunities for professional growth and career advancement.

Web development specialist with expertise in the JavaScript stack, including Node.js, React.js, Vue.js, and related web technologies. Possesses intermediate proficiency in .NET. Actively engages in open-source projects within the React.js and Vue.js communities. Emphasizes the importance of loyalty, transparency, and honesty in fostering positive and productive professional relationships.

Front-End Developer with advanced proficiency in key development technologies, demonstrating a robust career of 44 years marked by significant contributions through innovation and efficiency. Specializes in dynamic web application development, leveraging JavaScript, TypeScript, and ReactJS, including functional components, to achieve high performance and adherence to best practices. Expert in using Next.js for server-side rendering to enhance SEO and loading speeds, along with adeptness in state management through Context API and Redux Toolkit.

Proficient in design and CSS, utilizing Tailwind CSS to create customized, responsive interfaces efficiently with its utility-first approach. Employs SASS/SCSS for more organized and efficient CSS coding, incorporating variables, mixins, and nesting. Develops styled components within React to improve code modularity and maintainability. Skilled in planning and designing user experiences in Figma, applying UX design principles to ensure both functionality and aesthetic appeal.

Possesses expertise in DevOps practices including the deployment of scalable, high-availability infrastructure with AWS services such as EC2, S3, RDS, and Lambda. Experienced in configuring and managing CI/CD pipelines using GitHub Actions and AWS CodePipeline to support agile development and continuous delivery. Familiarity with Docker and Kubernetes enhances consistency from development to production environments.

An Information Technology Management graduate from FATEC, with a background in IT support and a specialization in .NET and C#. Through practical work experience, manual testing was explored, igniting a keen interest in Quality Assurance (QA). To augment this interest, an intensive QA course was completed, currently culminating in a role dedicated to software quality assurance.

Developer with over five years of experience in web and mobile development, focusing on high-traffic applications. Demonstrates a strong understanding of programming principles and techniques.

Holder of a Master's and Bachelor's Degree in Computer Science. A high-performance Staff Engineer and Specialist Solutions Architect with over 20 years of professional experience. Recent endeavors include working on critical mission microservices for major Latin American banking and financial institutions using Kubernetes, Java/Spring Boot, and Node/TypeScript within cloud environments.

Experienced Data Analyst with a record of success in Martech, Product Analytics, Customer Analytics, and Data Product Development. Demonstrated ability to deliver high-quality data solutions within both startup environments and established enterprises in LATAM and Europe. Proficient in the Python ecosystem, including FastAPI, Pandas, seaborn, flask, streamlit, Matplotlib, Scikit-learn, and Keras. Adept at developing data products using cloud technologies such as Azure Data Factory, AWS Redshift & Glue, and GCP Dataproc & Big Query. Skilled in data orchestration and transformations with tools like DBT, Great Expectations, and Apache Airflow, alongside experience in CI/CD environments with GitHub, GitLab, Confluence, and Jira. 

Proven expertise in programming, refactoring, and debugging. Experienced in working remotely within agile teams, possessing a proactive attitude and strong teamwork capabilities. Dedicated to designing data products that are high in quality, scalable, and impactful. Self-taught and curious, with a history of contributing to the transformation and growth of startups while generating value in larger companies.

An avid long-range cyclist, exploring the synergy between technology and cycling, and a gaming enthusiast, particularly interested in immersive gaming experiences.

A software engineer with two decades of experience, specializing in front-end engineering with a focus on agile environments and effective web application deployment. Recent projects center around React.js, Next.js, and Typescript, contributing to various industries including fitness, education, pharmaceuticals, cosmetics, and healthcare. Demonstrated the ability to bring significant value to notable institutions and smaller entities alike.

Seeking a front-end engineer position, bringing comprehensive knowledge in JavaScript, React.js, Next.js, HTML, and CSS. Developed full-stack solutions utilizing Ruby on Rails, MySQL, WordPress, PHP, and Node.js. Expertise in debugging, collaboration using GitHub/GitLab, and a foundational understanding of design, advertising, marketing, and SEO concepts.

Outside the tech domain, founded a food business, demonstrating entrepreneurial skills and brand development capabilities that expanded to multiple points of sale. This venture highlights adaptability and the ability to manage a business while engaging in a digital nomadic lifestyle.

Kayako is a customer service software that provides help desk, live chat, and shared inbox solutions to streamline customer support and improve communication between businesses and their customers.

A Kayako expert must have skills in configuring and customizing the platform, integrating it with other software via APIs, managing ticket workflows, and utilizing its analytics tools to generate reports. Proficiency in troubleshooting technical issues within the system is also essential.

How to hire a Kayako expert

Kayako was created in 2001 to address the need for more efficient customer support solutions. It evolved from a simple help desk tool into a comprehensive customer service platform, incorporating features like live chat and shared inboxes to enhance communication and streamline support processes.

About Kayako

Strengths of Kayako included its user-friendly interface, robust feature set, and seamless integration capabilities. Weaknesses involved occasional performance issues and a higher price point compared to some alternatives. Key competitors included Zendesk, Freshdesk, and Help Scout.

Kayako

Top 5*

Customer Support

About Kayako

How to hire a Kayako expert

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