A seasoned developer specializing in web and mobile applications, with extensive experience in both startup environments and public companies, within the JavaScript, TypeScript, React, and React Native ecosystem. Presently concentrating on expertise within the React development stack. A dedicated practitioner of TypeScript, reactive interfaces, and cross-platform application development.

Computer Science graduate with a specialization in Artificial Intelligence and extensive experience in software development, engineering, and technology instruction. Currently holds the position of Mid-Level Backend Developer within a Data Science unit at a Fintech company. Proficient in programming languages such as Python, C++, Java, and JavaScript, and well-versed in utilizing technologies that include messaging systems, SQL, NoSQL, software architecture, design patterns, and cloud computing. Adopts a flexible approach to technology selection, recognizing that each tool offers distinct benefits and drawbacks depending on specific scenarios, and remains open to backend development opportunities across various sectors.

A Fullstack Developer with four years of experience specializing in PHP and Vue.js, currently seeking new professional challenges to enhance technical skills, with a strong interest in development using React.

Experienced developer focused on creating and maintaining high-quality products, particularly skilled in developing and consuming APIs within a microservices architecture. Proficient in managing financial flows through banking APIs, handling credit receivables, and supporting marketplaces and asynchronous communication. Possesses expertise in technologies such as Python, Django Rest Framework, FastAPI, PostgreSQL, MongoDB, Docker, Kubernetes, RedHat Openshift, RabbitMQ, and Pytest, while maintaining the flexibility to work with a diverse range of technology stacks, including previous experience with PHP using Laravel and NodeJS with Express and NestJS.

A creative professional known for devising innovative solutions, possessing a robust knowledge of both back-end and front-end development, and demonstrating versatile skills in systems development. Proficient in agile methodology, which is deemed essential for an efficient work process, and always ready to embrace new technologies. Holding a postgraduate degree in mobile device development and an MBA in cloud engineering and architecture, this individual combines a solid academic foundation with a decade of experience in web application development, including two years focused on mobile application development. The professional journey includes the creation of APIs using Java and Node, underscoring a capacity to handle diverse technologies. Committed to delivering high-quality solutions and continually enhancing skills to meet market demands, this individual is seeking contract opportunities with availability for 40 hours per week.

A technology enthusiast with a relentless focus on achieving success.

As a Systems Analyst and Developer with a degree in Information Systems, I have crafted solutions for a variety of platforms, including Web, Mobile, and Desktop. My expertise extends to the development of 3D solutions, particularly tailored for the furniture industry. Additionally, I have devised systems for a range of applications such as sales force automation, helpdesk management, pharmaceutical services, ISPs, warehouse management, digital processing, marketing, mobile technology, augmented reality, and embedded software. I am also the founder and organizer of GDG Serra Gaúcha, a professional group focused on enhancing the IT ecosystem.

Software Developer with over eight years of experience specializing in Java, REST APIs, and database design. Possesses a proven track record of leading teams to consistently deliver high-quality software solutions within established timelines.

Salesforce Service Cloud is a customer relationship management (CRM) platform designed to support customer service operations. It helps businesses manage customer interactions, streamline service processes, and provide personalized support through various channels such as phone, email, chat, and social media.

A Salesforce Service Cloud expert must have skills in configuring and customizing the platform, understanding Apex and Visualforce for development, proficiency in using Salesforce Lightning, knowledge of Service Cloud Console, and experience with data management and integration tools like APIs and ETL processes.

How to hire a Salesforce Service Cloud expert

Salesforce Service Cloud was introduced in 2009 to enhance customer service capabilities within the Salesforce ecosystem. It was developed by Salesforce to provide businesses with tools to manage and streamline customer support operations, integrating various communication channels and enabling more efficient and personalized service.

About Salesforce Service Cloud

Strengths of Salesforce Service Cloud include robust customization, scalability, and integration with other Salesforce products. Weaknesses involve high costs and complexity for smaller businesses. Competitors include Zendesk, Freshdesk, and Microsoft Dynamics 365.

Salesforce Service Cloud

Top 5*

Customer Support

About Salesforce Service Cloud

How to hire a Salesforce Service Cloud expert

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