Salesforce Cloud is a cloud-based customer relationship management (CRM) platform that provides tools for sales, service, marketing, and analytics. It helps businesses manage customer interactions, track sales leads, automate workflows, and analyze data to improve customer engagement and drive growth.
About Salesforce Cloud
Salesforce Cloud was created in 1999 by Marc Benioff and Parker Harris. It was developed to provide a cloud-based CRM solution that allowed businesses to manage customer relationships more effectively without the need for extensive on-premises infrastructure. The platform aimed to revolutionize the way companies interacted with their customers by leveraging the power of cloud computing.
Strengths of Salesforce Cloud include its comprehensive CRM capabilities, robust customization options, extensive third-party integrations, and strong community support. Weaknesses include high costs, complexity for new users, and occasional performance issues. Competitors include Microsoft Dynamics 365, Oracle CRM, SAP Customer Experience, and HubSpot.
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How to hire a Salesforce Cloud expert
A Salesforce Cloud expert must have skills in Apex programming, Visualforce development, Lightning Component Framework, Salesforce data modeling and management, SOQL and SOSL query languages, workflow automation using Process Builder and Flow, integration techniques using REST and SOAP APIs, and proficiency with Salesforce administration tools.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
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