Support Analyst with extensive expertise in delivering user support, adept at resolving both software and network-related issues. Focused on actively contributing to the enhancement of IT infrastructure to ensure high levels of user satisfaction and process efficiency. Committed to effective collaboration with internal teams to identify IT requirements for various projects and maintaining productive interactions with suppliers and technological partners.

Full Stack Developer with a Bachelor's degree in Computer Science from the Federal University of Maranhão (UFMA) and extensive experience in the IT field since 2019. Possesses deep expertise in CRM development, web development using PHP and Java, and system integration through REST and JSON. Experienced with various programming languages and technologies such as Angular, Python, C/C++, and MongoDB. Currently concentrating on advancements in software engineering, cloud computing, and artificial intelligence. Dedicated to continuous learning and enthusiastic about engaging in new and challenging projects.

A software testing professional with five years of industry experience, possessing significant expertise in quality assurance across all phases of the software development lifecycle. Demonstrates strong proficiency in various tools and technologies, notably Tricentis Tosca, Selenium, Puppeteer, and JavaScript.

Possessing advanced skills in Tricentis Tosca, the individual excels in implementing and optimizing testing processes, enhancing project efficiency and reliability. Their competency in automation testing using tools such as Selenium, Puppeteer, and JUnit, has led to the successful acceleration of software delivery without compromising stability. An adherence to high-quality standards is evidenced by CTFL certification and a proactive approach to addressing quality challenges.

This professional's comprehensive experience includes integrated testing with complex systems such as SAP and Salesforce, ensuring seamless interoperability and functionality. Key contributions to past projects include the development of effective testing strategies that resulted in substantial defect reduction and improved customer satisfaction. Additionally, their involvement in automation projects has markedly increased operational efficiency, leading to faster and safer software deliveries.

Demonstrating a genuine enthusiasm for quality assurance, this professional is keen to engage with like-minded practitioners to discover new opportunities for enhancing quality standards in software development.

Possessing extensive experience in the technology sector, the professional specializes in process optimization and the dissemination of best practices related to agility. Their expertise encompasses governance and agility, focusing on tasks such as process mapping, conceptual promotion of agility, team assessments, metric analysis, and the configuration of management tools. A strong motivation derived from overcoming challenges consistently drives their pursuit of objectives.

In 2022, the individual participated in an exchange program in England, where they immersed themselves in both the local culture and the English language. Initially possessing basic English proficiency, they achieved an intermediate level by the end of the program and have continued their studies with the aim of attaining fluency.

Passionate about technology and engineering from a young age, early experiments involved creating electrical circuits that powered light bulbs and motors. This early interest led to enrollment in the competitive Mechatronics Engineering program at the University of Brasília (UnB) in 2006. The coursework included robotics, programming, electronic circuits, and automation. Extracurricular activities included ballroom dance classes, extensive studies in Japanese, participation in the junior company, involvement in the robot soccer team, and contribution to two scientific initiation projects, resulting in the publication of a poster and an article at a conference. The culmination of these efforts was an award for the highest grade in the class and acceptance into a master’s program at the same institution.

The master's program included an exchange to Ukraine to study rocket and satellite construction technologies, where the initial phase of the master’s project began. The project concluded in Brazil, leading to the publication of two articles in international conferences, two in journals, and a book on satellite attitude control systems.

Professional experience includes developing algorithms for a robot used in environmental monitoring in the Amazon, utilizing C/C++, Python, and ROS for programming. Subsequently, expertise expanded through a role that involved contributing to company growth from inception to achieving substantial annual revenue. Responsibilities encompassed coding algorithms in C++, R, and C#, international representation at events, project management, providing support and training, leading teams, engaging in strategic planning, managing departments, and coordinating the opening of new company branches. The multifaceted experience has fostered a flexible, engaged, and committed professional approach dedicated to the success of the company, projects, and clients.

Carolina is an Operations Analyst with a strong customer success and account management background. She has managed accounts, overseen logistics, and helped ensure customer satisfaction for over two decades.

A full stack developer specializing in creating robust web applications with a keen interest in continuously expanding technical knowledge. Proficient in working with React and NodeJS frameworks, with expertise in Express, Prisma, Swagger, TypeScript, Redux, Material UI, Styled Components, Storybook, Testing Library, Cypress, Intl, and PostgreSQL.

A programming professional emphasizing teamwork and innovative initiatives, dedicated to adopting a comprehensive perspective to bridge various company areas for fostering innovative solutions. Holds a degree in Business Management and Innovation, blending technical expertise with strategic business acumen. Recent focus has been directed towards Salesforce, leveraging both technological and business insights accrued over the past two years.

Teamgate CRM is a cloud-based customer relationship management software designed to help businesses manage sales processes, track leads, and improve customer interactions. It offers features such as contact management, sales pipeline tracking, reporting, and integrations with other business tools to streamline workflow and enhance productivity.

A Teamgate CRM expert must have skills in data management, sales pipeline configuration, and report generation. Proficiency in integrating third-party applications and customizing the CRM to fit business needs is also essential. Familiarity with API usage for advanced integrations and basic troubleshooting skills are important as well.

How to hire a Teamgate Crm expert

Teamgate CRM was created to address the need for a simple yet effective sales management tool. It was designed to help businesses streamline their sales processes and improve customer relationship management. Over time, it evolved to include various features such as contact management, sales pipeline tracking, and integrations with other business tools, enhancing its utility for users.

About Teamgate Crm

Strengths of Teamgate CRM include its user-friendly interface, robust sales pipeline management, and comprehensive reporting features. Weaknesses may involve limited customization options and fewer advanced features compared to some competitors. Key competitors include 

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About Teamgate Crm

How to hire a Teamgate Crm expert

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