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Trengo is a customer support software. The platform lets users manage customer communication from multiple channels like email, live chat, WhatsApp, Facebook Messenger, voice messages and other messaging apps in one place. Trengo provides a collaborative inbox for teams to work together on resolving issues efficiently and transparently. It offers features such as automated responses (bots), tags for organization, assignments to specific team members or groups, performance reporting tools and API integrations with third-party applications. Trengo's interface is designed to improve workflow between different departments within an organization while decreasing response times and enhancing overall customer satisfaction levels.

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