Glossary>VOIP>8x8 X Series

8x8 X Series

8x8 X Series is a unified communications platform that integrates voice, video, chat, and contact center solutions into a single system, enabling seamless communication and collaboration for businesses.

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About 8x8 X Series

8x8 X Series was launched by 8x8, Inc. in 2017 to provide a comprehensive unified communications platform. The company aimed to integrate voice, video, chat, and contact center solutions into one system to enhance business communication and collaboration.

Strengths of 8x8 X Series include comprehensive integration of communication tools, scalability, and robust security features. Weaknesses involve occasional service disruptions and a steeper learning curve for new users. Competitors include RingCentral, Zoom, Microsoft Teams, and Cisco Webex.

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