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Whatsapp Business

WhatsApp Business is a free-to-download app designed for small businesses to interact with customers. It provides tools to automate, sort, and quickly respond to messages, facilitating customer service and engagement.

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About Whatsapp Business

WhatsApp Business was launched by WhatsApp Inc. in January 2018 to help small businesses communicate more efficiently with their customers. The app provided features like automated responses, labels for organization, and messaging statistics to streamline customer interactions.

Strengths of WhatsApp Business include ease of use, wide user base, and features like automated responses and labels. Weaknesses involve limited integration with other business tools and lack of advanced analytics. Competitors include Facebook Messenger, WeChat, and Viber.

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How to hire a Whatsapp Business expert

A WhatsApp Business expert must have skills in API integration, chatbot development, data analytics for message statistics, and experience with CRM tools. Proficiency in managing automated responses and familiarity with WhatsApp's privacy policies are also essential.

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