Autotask PSA is a cloud-based professional services automation software designed to streamline and manage IT business operations, including service desk, project management, time tracking, billing, and reporting. It helps improve efficiency, automate workflows, and enhance service delivery for managed service providers (MSPs) and IT service businesses.
Howdy Network Rank#36
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About Autotask Psa
Autotask PSA was created in 2001 to address the need for an integrated platform to manage IT business operations. The software aimed to streamline processes such as service desk management, project tracking, and billing for managed service providers and IT service businesses. It evolved over the years to include more features and integrations, becoming a comprehensive solution for professional services automation.
Strengths of Autotask PSA include its comprehensive feature set, strong integration capabilities, and user-friendly interface. Weaknesses may involve a steep learning curve and higher cost for smaller businesses. Competitors include ConnectWise Manage, Kaseya BMS, and ServiceNow.
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How to hire a Autotask Psa expert
An Autotask PSA expert must have skills in configuring and customizing the software, managing user roles and permissions, integrating third-party applications, creating and analyzing reports, and automating workflows. Proficiency in troubleshooting technical issues and understanding API integrations is also essential.
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$ 127K
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