With nearly five years of experience in the technology sector, this professional specializes in user support, infrastructure, systems analysis, and software debugging. Competencies include procedural programming, object-oriented programming, HTML, CSS3, SASS, JavaScript, Node.js, Java, SQL, .NET, and PHP, with a particular focus on backend system development. An inquisitive nature drives a continual pursuit of understanding organizational needs, while an objective and assertive approach ensures effective task execution. A commitment to knowledge sharing fosters team development and reinforces personal expertise, aiding both newcomers and experienced colleagues.

Developer with over five years of experience, demonstrating a consistent enthusiasm for learning and self-improvement. Proficient in developing systems for project management, quality control, and event scheduling. Experience includes contributing to open-source systems by creating components for collaborative projects using the Dorothy framework. Responsibilities have included the creation of a training platform capable of certificate issuance and the development of various tools to facilitate system integration. Expertise primarily lies in JavaScript and C#.

Experienced Data Analyst with a record of success in Martech, Product Analytics, Customer Analytics, and Data Product Development. Demonstrated ability to deliver high-quality data solutions within both startup environments and established enterprises in LATAM and Europe. Proficient in the Python ecosystem, including FastAPI, Pandas, seaborn, flask, streamlit, Matplotlib, Scikit-learn, and Keras. Adept at developing data products using cloud technologies such as Azure Data Factory, AWS Redshift & Glue, and GCP Dataproc & Big Query. Skilled in data orchestration and transformations with tools like DBT, Great Expectations, and Apache Airflow, alongside experience in CI/CD environments with GitHub, GitLab, Confluence, and Jira. 

Proven expertise in programming, refactoring, and debugging. Experienced in working remotely within agile teams, possessing a proactive attitude and strong teamwork capabilities. Dedicated to designing data products that are high in quality, scalable, and impactful. Self-taught and curious, with a history of contributing to the transformation and growth of startups while generating value in larger companies.

An avid long-range cyclist, exploring the synergy between technology and cycling, and a gaming enthusiast, particularly interested in immersive gaming experiences.

Full-Stack Developer proficient in a range of programming languages and frameworks, showcased through a GitHub portfolio.

Lara holds a degree in Computer Science and brings four years of experience in mobile development, with a particular passion for technology related to Apple and iOS development. As a software engineer, she has expertise in various architectural patterns such as MVC, MVVM, and VIP. Proficient in GIT version control, Tuist, and Cocoapods, Lara is adept at using the Xcode IDE for her development projects. Her technical skills include making requests in REST APIs and programming in Swift and Python. She is also experienced in using storyboards, xib, and view code, and is well-versed in conducting both unit and UI testing.

A Full-Stack Developer with over seven years of experience in designing and building web and mobile systems using Dart (Flutter), Javascript (NodeJS, React, React Native), and Python (Django). Possesses a degree in Digital Systems and Media from the Federal University of Ceará, encompassing a strong foundation in design, programming, multimedia, and interaction. Additionally holds a technical qualification in computer science from the Federal Institute of Education, Science, and Technology of Ceará, with proficiency in logic, algorithms, data structures, and various programming languages. Demonstrates expertise in utilizing diverse tools and programs to deliver effective, functional, and visually appealing applications. Passionate about technology, innovation, and continuous learning, consistently striving for professional development and advancements in the field. Fluent in English, French, and Spanish, with interests in music, reading, and language acquisition.

A seasoned Frontend Developer with over a decade of experience in the IT industry, equipped with substantial expertise in Angular2+, including its advanced iterations (such as versions 16 and 17). Proficiency spans modules, components, services, directives, dependency injection, Rxjs, and Ngrx. Additionally skilled in other pivotal technologies such as React and Node.js. A dedicated professional noted for a persistent commitment to learning, supporting team members, and consistently enhancing user experiences through collaborative efforts and technical acumen.

Front-End Developer specializing in Angular with a focus on expanding expertise to encompass full-stack development.

Bold360 is a customer engagement solution that combines AI and live chat to provide personalized, efficient customer support. It helps businesses interact with customers through various channels, including web, mobile, and social media, enhancing customer experience and improving service efficiency.

A Bold360 expert must have skills in AI and machine learning, proficiency in configuring and managing live chat systems, understanding of API integrations, experience with customer relationship management (CRM) systems, and knowledge of data analytics for monitoring performance and customer interactions.

How to hire a Bold360 expert

Bold360 was launched in 2017 by LogMeIn to address the growing need for advanced customer engagement solutions. It aimed to integrate AI and live chat to enhance customer service efficiency and personalization across multiple communication channels.

About Bold360

Strengths of Bold360 included its AI integration, multi-channel support, and user-friendly interface. Weaknesses involved occasional technical issues and high costs for small businesses. Competitors included Zendesk, LiveChat, and Intercom.

Bold360

Top 5*

Customer Support

About Bold360

How to hire a Bold360 expert

The Best of the Best Optimized for Your Budget