Deskero is a customer support software that helps businesses manage and streamline their customer service interactions. It offers tools for ticket management, live chat, social media integration, and knowledge base creation to enhance communication and improve customer satisfaction.
Top 5*
Customer Support
About Deskero
Deskero was created in 2012 to address the growing need for efficient customer support solutions. It aimed to provide businesses with a comprehensive platform for managing customer interactions across various channels, including email, social media, and live chat. The goal was to enhance customer service efficiency and improve overall satisfaction.
Deskero's strengths include its user-friendly interface, multi-channel support, and robust ticket management system. Weaknesses may involve limited advanced features compared to some competitors and occasional integration issues. Competitors include Zendesk, Freshdesk, and Help Scout.
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How to hire a Deskero expert
A Deskero expert must have skills in ticket management, live chat support, social media integration, and knowledge base creation. Proficiency in using API for custom integrations and familiarity with analytics tools for performance tracking are also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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