Experienced developer since 2010, with a solid foundation in front-end and back-end programming, specializing in the JavaScript ecosystem in recent years. Proficient in technologies such as NodeJS and React, complemented by a background in team leadership.

Full-stack Web Developer with expertise in Unix/Linux environments, specializing in Ubuntu and OpenSUSE. Certified in Google Apps administration, with proficiency in Oracle DB 10g and 11g, as well as MySQL database management systems. Experienced in developing applications using the Laravel 5 framework.

Test Analyst with three years of experience specializing in the creation of test scripts, test execution, debugging, and reporting. Proficient in various forms of testing, including functional, regression, and performance testing, with a particular expertise in Automated Testing using Selenium and API Testing. Demonstrates knowledge in database management alongside a proactive approach, strong organizational skills, and a results-oriented focus.

A seasoned software engineer with eight years of programming experience, currently dedicated to addressing real-world technological challenges through innovative solutions. Professional journey includes founding a software development company, driven by a passion for problem-solving. Additionally, engaged in game development, utilizing advanced platforms such as Unreal Engine 5 and Unity.

A seasoned Web Developer with a decade of experience in both front-end and back-end development, specializing in best practices and open-source projects.

Java Developer

Possesses expertise in Java Enterprise Edition, covering technologies such as JPA/Hibernate, JSF, and the Spring Framework including Spring Boot. Demonstrates proficiency in Content Management Systems, with experience in Joomla, WordPress, and Liferay. Well-versed in JavaScript frameworks and libraries including jQuery, Alloy UI, AngularJS, and Angular 4. Competent in front-end development using HTML and CSS. Skilled in managing various Database Management Systems such as MySQL, SQL Server, PostgreSQL, Oracle, and DB2.

Graduate in Systems Analysis and Development with extensive experience in project development utilizing HTML, CSS, JavaScript, React JS, Angular, Node.js, and TypeScript. Demonstrates a strong commitment to continuous learning and skill enhancement. Ready to collaborate on new initiatives, share expertise, and stay informed on new tools and emerging technologies.

A software testing professional with five years of industry experience, possessing significant expertise in quality assurance across all phases of the software development lifecycle. Demonstrates strong proficiency in various tools and technologies, notably Tricentis Tosca, Selenium, Puppeteer, and JavaScript.

Possessing advanced skills in Tricentis Tosca, the individual excels in implementing and optimizing testing processes, enhancing project efficiency and reliability. Their competency in automation testing using tools such as Selenium, Puppeteer, and JUnit, has led to the successful acceleration of software delivery without compromising stability. An adherence to high-quality standards is evidenced by CTFL certification and a proactive approach to addressing quality challenges.

This professional's comprehensive experience includes integrated testing with complex systems such as SAP and Salesforce, ensuring seamless interoperability and functionality. Key contributions to past projects include the development of effective testing strategies that resulted in substantial defect reduction and improved customer satisfaction. Additionally, their involvement in automation projects has markedly increased operational efficiency, leading to faster and safer software deliveries.

Demonstrating a genuine enthusiasm for quality assurance, this professional is keen to engage with like-minded practitioners to discover new opportunities for enhancing quality standards in software development.

Dixa is a customer service platform that unifies various communication channels, such as phone, email, chat, and social media, into a single interface. It aims to enhance customer support by providing agents with the tools to deliver personalized and efficient service through intelligent routing and comprehensive customer insights.

A Dixa expert must have skills in CRM integration, data analysis, and workflow automation. Proficiency in using APIs and understanding of omnichannel communication strategies are also essential. Familiarity with customer service metrics and reporting tools is crucial for optimizing the platform's use.

How to hire a Dixa expert

Dixa was created in 2015 to address the fragmented nature of customer service systems. The platform aimed to unify multiple communication channels into a single interface, enhancing efficiency and personalization in customer support. Its development responded to the growing need for more integrated and intelligent customer service solutions.

About Dixa

Strengths of Dixa include its unified communication platform, intelligent routing, and comprehensive customer insights. Weaknesses may involve the learning curve for new users and potential integration challenges with existing systems. Competitors include Zendesk, Freshdesk, and Intercom.

Dixa

Top 5*

Customer Support

About Dixa

How to hire a Dixa expert

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