A dedicated Software Engineer with approximately four years of experience specializes in Ruby on Rails, Ruby, JavaScript, Node, React, Vue, and AWS. Demonstrates comprehensive proficiency in all facets of the Systems Development Life Cycle (SDLC) and showcases an ability to thrive in both solitary and team-oriented settings. Driven by a deep passion for technology, consistently aims to develop innovative solutions to positively impact individuals, businesses, and society. Committed to continuous learning and growth, poised to leverage skills in projects that foster meaningful change.

An expert in statistical models, with a focus on understanding the dynamics of molecular motors, developed through doctoral and master's studies. Maintains a solid academic record and a significant capacity for comprehending complex problems. Distinguished in addressing challenges and exhibiting a keen interest in collaborative work. Strong skills in computational modeling and data science, with an interest in transforming datasets into valuable insights through advanced data science techniques.

A Full-stack Developer with over six years of experience in web development and a demonstrated history of managing high-traffic applications. Possesses expertise in SOLID principles, Object-Oriented Programming, and the JavaScript ecosystem, including proficiency in NodeJS, React/Vue, and MongoDB. Pursues opportunities that offer personal and professional development while making meaningful contributions to the team and organization.

Objective: To engage with an organization that prioritizes employee empowerment and fosters motivation through meaningful responsibilities.

A professional in Systems Analysis and Development with six years of experience in software development, characterized by a commitment to continuous improvement through meticulous planning, dedicated effort, and rigorous study. Proficient in implementing Agile methodologies such as Scrum and Kanban, possessing adeptness in code versioning using GitFlow. Distinguished by resilience and proactive problem-solving, consistently proposing solutions and delving into new specializations as required. Demonstrates robust critical thinking, creativity, effective communication, emotional intelligence, time management, and teamwork skills.

Currently, a full-stack developer specializing in customized software solutions. Recent projects over the past two years include the development of an e-commerce platform for B2B and B2C sales, where significant contributions were made to user interfaces, messaging systems, product listings, and shopping cart functionalities. Instrumental in developing the order feature, encompassing requirement gathering, data modeling, backend development, prototyping, and integrations. Enhanced technical expertise through interactions with payment gateways, cloud services (Cloudinary/AWS S3), shipping APIs (Correios and Jadlog), IBGE APIs, Google APIs, Meta Inc., and Comtele.

The professional journey began at age 16 as a delivery person for a pharmacy, subsequently transitioning to an internship during university studies in Systems Analysis where initial programming skills were honed. Experience spans roles in e-commerce for a cosmetics company and cost analysis in manufacturing, where early programming projects utilizing VBA ignited a passion for software development. Initial coding endeavors involved HTML and CSS, progressing to PHP and MySQL during university, which facilitated the development of proficiency in ReactJS, React Native, Node.js, and MongoDB. Contributions to system development projects, including a project management tool, led to securing a scholarship in a specialized program and pursuing postgraduate studies focused on web development.

Developer with over five years of experience, demonstrating a consistent enthusiasm for learning and self-improvement. Proficient in developing systems for project management, quality control, and event scheduling. Experience includes contributing to open-source systems by creating components for collaborative projects using the Dorothy framework. Responsibilities have included the creation of a training platform capable of certificate issuance and the development of various tools to facilitate system integration. Expertise primarily lies in JavaScript and C#.

Professional with over 15 years of experience specializing in Java and JavaScript, with additional expertise in C# and PHP. Proven track record in client-facing roles for requirements gathering, coupled with extensive experience in both analysis and development phases.

Front-end Developer specializing in VueJs and ReactJS with two years of experience.

Freshcaller is a cloud-based call center software that helps businesses manage and streamline their customer support operations. It offers features such as call routing, call recording, IVR, and analytics to enhance customer service efficiency and effectiveness.

A Freshcaller expert must have skills in VoIP technology, call center operations, and CRM integration. They should also be proficient in configuring IVR systems, managing call routing, and analyzing call analytics.

How to hire a Freshcaller expert

Freshcaller was created in 2017 by Freshworks to provide businesses with a cloud-based call center solution. It aimed to streamline customer support operations by offering features like call routing, call recording, IVR, and analytics.

About Freshcaller

Strengths of Freshcaller include its user-friendly interface, robust feature set, and seamless integration with other Freshworks products. Weaknesses include limited advanced features compared to some competitors and occasional issues with call quality. Competitors include Zendesk Talk, Aircall, and RingCentral.

Freshcaller

Top 5*

Customer Support

About Freshcaller

How to hire a Freshcaller expert

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