A dedicated technology enthusiast with a deep-rooted interest in commercial automation systems, possessing extensive experience in the field from an early age. Presently engaged in the study and development of web and mobile applications utilizing Node.js, React, and React Native. Ongoing work and projects can be followed on GitHub.

Front-end Developer with 3.5 years of experience in web and mobile project development, specializing in interactive web solutions using leading market technologies. Expertise in responsive design, SEO, accessibility, and integration with APIs and third-party libraries. Demonstrated proficiency in teamwork and agile methodologies, including Scrum and Kanban. Dedicated to creating attractive, functional interfaces that enhance user experience.

Holding a degree in Systems Analysis and Development and an MBA with a specialization in Business Intelligence, the candidate currently serves as a Data Analyst. They have cultivated a career in Data Science, demonstrating proficiency in various phases of data management, including extraction, transformation, loading, and modeling (ETL). Additionally, they are adept at creating and maintaining reports in tools such as Excel and Power BI, with a focus on key performance indicators (KPIs) and balanced scorecards (BSC). Their expertise has facilitated the generation of insights to support operational decision-making processes.

Fullstack Developer with nearly three years of experience in web development, focusing on applications including e-commerce awards catalogs, Big Data-centric web platforms, and legal systems for insurance sectors. Proficient in .NET Framework, encompassing both ASP.NET MVC and Core, as well as Javascript and JQuery. Actively exploring career opportunities in native iOS mobile development utilizing Swift.

A fullstack developer with over nine years of expertise in web development and four years in mobile development, skilled in handling projects of various scales, as well as freelance work. Proficiency encompasses PHP, Laravel, CodeIgniter, MySQL, PostgreSQL, and React Native. Areas of interest and specialization include RESTful APIs, MVC frameworks, and mobile development using React Native.

A junior full-stack developer with six months of experience in web development. Possesses expertise in React, Node.js, React Native, Angular 8, SQL, and REST. Exhibits a keen interest in advancing a career in web development.

A software engineer with over five years of experience, specializing in web development and proficient in various DevOps technologies. Demonstrates a consistent focus on user experience and code quality through active participation in a diverse range of projects.

Full Stack Developer with three years of experience in screen design, website development, and web system enhancement. Currently engaged in developing improvements for an administrative system utilized by energy cooperatives across Brazil. In the previous year, developed an application using React and C# that automates the solar panel installation process. Previously, during an internship, created layouts and developed front-end code for published websites under the domain of the Criciúma city hall, contributing to multiple development projects. Recent studies have focused on React, .NET, and TypeScript.

Freshdesk is a cloud-based customer support software that helps businesses manage customer inquiries and support tickets. It offers features such as ticketing, automation, collaboration tools, and reporting to streamline customer service processes and improve response times.

A Freshdesk expert must have skills in ticket management, automation configuration, API integration, and reporting customization. Proficiency with Freshdesk's workflow automation, knowledge base setup, and familiarity with its analytics tools are also essential.

How to hire a Freshdesk expert

Freshdesk was created in 2010 to provide a cloud-based customer support solution for businesses. It aimed to simplify and streamline the process of managing customer inquiries and support tickets through a centralized platform.

About Freshdesk

Strengths of Freshdesk include its user-friendly interface, robust automation features, and comprehensive reporting tools. Weaknesses can be occasional performance issues and limited customization options. Competitors include Zendesk, Salesforce Service Cloud, and Help Scout.

Freshdesk

Top 5*

Customer Support

About Freshdesk

How to hire a Freshdesk expert

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