HaloITSM is a comprehensive IT service management (ITSM) platform designed to streamline and automate IT processes. It offers features such as incident management, problem management, change management, asset management, and service request fulfillment to improve service delivery and support efficiency.
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About Haloitsm
HaloITSM was developed to address the growing need for efficient IT service management solutions. It was created to streamline IT processes, improve service delivery, and automate various IT tasks. The platform evolved over time to include comprehensive features such as incident management, problem management, change management, asset management, and service request fulfillment. Specific details about its founders or the exact year of creation are not readily available.
Strengths of HaloITSM include its comprehensive feature set, user-friendly interface, and robust automation capabilities. Weaknesses may include a learning curve for new users and potential integration challenges with other systems. Competitors include ServiceNow, BMC Helix, and Freshservice.
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How to hire a Haloitsm expert
A HaloITSM expert must have skills in IT service management, including knowledge of incident, problem, and change management processes. Proficiency in configuring and customizing the HaloITSM platform is essential. Familiarity with automation tools, scripting languages like PowerShell or Python, and experience with integration using APIs are also important.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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