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Helpy

Helpy is a customer support platform that combines ticketing, knowledge base, and community forums to help businesses manage and improve their customer service interactions efficiently.

Howdy Network Rank#118
*Survey of over 20,000+ Howdy Professionals

About Helpy

Helpy was created in 2015 to provide businesses with an integrated customer support solution that included ticketing, knowledge base, and community forums. It aimed to streamline customer service processes and improve user experience.

Strengths of Helpy include its integrated platform combining ticketing, knowledge base, and community forums, and its open-source nature allowing customization. Weaknesses may involve limited advanced features compared to larger competitors. Competitors include Zendesk, Freshdesk, and Help Scout.

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How to hire a Helpy expert

A Helpy expert must have skills in Ruby on Rails for backend development, proficiency in HTML, CSS, and JavaScript for frontend customization, and experience with database management using PostgreSQL. Knowledge of deploying applications on cloud platforms and familiarity with open-source software practices are also essential.

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$ 127K

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