Invgate Service Desk is a comprehensive IT service management (ITSM) platform designed to streamline and automate support processes. It offers features such as ticketing, workflow automation, self-service portals, and reporting tools to enhance efficiency and improve user experience in handling IT issues and requests.
Top 5*
Customer Support
About Invgate Service Desk
Invgate Service Desk was created to address the need for efficient IT service management. It was developed to streamline IT support processes, enhance user experience, and improve overall efficiency in handling IT issues. The platform evolved over time to include features like ticketing, workflow automation, and self-service portals.
Strengths of Invgate Service Desk include its user-friendly interface, robust automation features, and comprehensive reporting tools. Weaknesses may involve occasional integration challenges with other systems and limited customization options. Competitors include ServiceNow, Zendesk, and Freshservice.
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How to hire a Invgate Service Desk expert
An Invgate Service Desk expert must have skills in IT service management (ITSM), workflow automation, and ticketing system configuration. Proficiency in using reporting tools, integrating with other IT systems, and customizing the platform to meet organizational needs is also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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