Isupport is a customer support platform designed to streamline and enhance customer service operations. It offers tools for ticket management, live chat, knowledge base creation, and analytics, enabling businesses to efficiently handle customer inquiries and improve overall service quality.
Top 5*
Customer Support
About Isupport
Isupport was created to address the growing need for efficient customer service management. It evolved over time to include features like ticket management, live chat, and analytics. The platform aimed to help businesses improve their customer support processes and enhance service quality.
Strengths of Isupport include comprehensive ticket management, robust analytics, and an integrated knowledge base. Weaknesses may involve a steep learning curve for new users and potential limitations in customization. Competitors include Zendesk, Freshdesk, and Salesforce Service Cloud.
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How to hire a Isupport expert
An Isupport expert must have skills in ticket management systems, live chat integration, analytics interpretation, and knowledge base creation. Proficiency in configuring and customizing the platform to meet specific business needs is also essential.
*Estimations are based on information from Glassdoor, salary.com and live Howdy data.
USA
$ 224K
Employer Cost
$ 127K
Employer Cost
$ 97K
Benefits + Taxes + Fees
Salary
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