A dedicated developer with approximately a decade of experience in software development, specializing in devising innovative and efficient technological solutions for intricate problems. Possesses substantial expertise in multiple programming languages and has a solid background in both front-end and back-end development, design principles, and agile project management. Consistently pursuing new projects and opportunities for collaboration.

Experienced PHP Developer with over 14 years of expertise, proficient in frameworks such as Zend 2, Codeigniter, and Laravel. Contributed significantly to the GETSONGS project, employing Laravel for CRM development. Demonstrates strong skills in managing relational databases, including MYSQL and POSTGRES, with extensive experience in creating RESTful applications and some proficiency in JavaScript (JQuery). Adept in version control using GIT and has substantial knowledge in CSS (SASS) and Bootstrap. Experience with Docker environments and agile methodologies is still to be acquired.

Site Reliability Engineer/DevOps Engineer with specialized expertise in Linux, Docker, Jenkins, Kubernetes, Zabbix, Grafana, Prometheus, Terraform, AWS, GCP, Dynatrace, Elasticsearch, and BitBucket. Proficient in frontend technologies including HTML, CSS, Javascript, React.js, Vue.js, and Typescript, along with backend development using NodeJs, NestJs, GraphQL, Sequelize, MySQL, Postgres, and Git. Demonstrates comprehensive knowledge in Amazon Web Services (AWS), Tsuru, and unit testing, as well as developing APIs with Jest. Committed to effective team collaboration, emphasizing the importance of focusing on the entire development process to ensure the delivery of high-quality products. Dedicated to continuous learning to remain current with emerging technologies.

Specialized Product Designer with extensive experience in Interface Development and User Experience (UX). Responsibilities encompass thorough analysis of requirements, comprehensive research, creation of high-quality prototypes, rigorous testing, and validation of solutions. Proficient in facilitating effective communication with interdisciplinary teams to deliver exceptional results.

Engineer holding a PhD in Optimization with over a decade of expertise in both academic and corporate settings. Experienced in conducting research and studies at a university level, and possessing a background in data analysis. Professional experience includes roles with notable firms in the automotive and financial sectors, with international experience in Germany.

Technology enthusiast and self-taught professional with two decades of experience in the IT industry. Demonstrates a broad range of expertise across various domains and has participated in numerous projects throughout their career. Exhibits a strong passion for programming and possesses proficiency in multiple programming languages as well as database management. Additionally, holds a comprehensive understanding of system integration.

Embedded systems developer and electromedical equipment specialist with extensive experience in applying various IEC, ISO, and NR standards. Proficient in multiple programming languages, including C#, C, Assembly, Python, Java, and MATLAB, with notable expertise in data analysis for business intelligence applications. Authored six books covering topics such as Electric Drives, Microprocessors, Artificial Intelligence, Digital Electronics, Basic Electronics, and Industrial Electronics. Additionally, has contributed to both international and national scholarly articles. Currently serves as an instructor for undergraduate courses across disciplines including Electrical Engineering, Electronics Engineering, Mechanical Engineering, Production Engineering, and Civil Engineering.

Angular and .NET Core Developer with five years of experience in specialized technologies and design patterns, including NGRX, RXJS, NGX-TRANSLATE, Lazy Loading, Angular I18n, D3.js, as well as SOLID principles, Domain-Driven Design (DDD), Facade pattern, and CQRS with Mediator.

Isupport is a customer support platform designed to streamline and enhance customer service operations. It offers tools for ticket management, live chat, knowledge base creation, and analytics, enabling businesses to efficiently handle customer inquiries and improve overall service quality.

An Isupport expert must have skills in ticket management systems, live chat integration, analytics interpretation, and knowledge base creation. Proficiency in configuring and customizing the platform to meet specific business needs is also essential.

How to hire a Isupport expert

Isupport was created to address the growing need for efficient customer service management. It evolved over time to include features like ticket management, live chat, and analytics. The platform aimed to help businesses improve their customer support processes and enhance service quality.

About Isupport

Strengths of Isupport include comprehensive ticket management, robust analytics, and an integrated knowledge base. Weaknesses may involve a steep learning curve for new users and potential limitations in customization. Competitors include Zendesk, Freshdesk, and Salesforce Service Cloud.

Isupport

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Customer Support

About Isupport

How to hire a Isupport expert

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