An Information Systems graduate with two years of experience as a developer, specializing in ReactJS, JavaScript, TypeScript, and NodeJS technologies. Motivated and dedicated to continual skill enhancement, actively pursuing opportunities to apply expertise and contribute effectively to the success of web development projects.

An experienced developer with a robust background in the IT sector and a cumulative 3.5 years of experience across various fields. Holds a degree in Information Systems from Universidade do Grande Rio (Unigranrio) and a postgraduate degree in Systems Analysis and Design from Universidade Estácio de Sá.

Backend Software Engineer with over four years of experience in software engineering. Specialized in designing, developing, and maintaining highly scalable Node.js microservices, with proficiency in handling high-demand services through the use of frameworks such as Nest.JS, Express.js, and TypeScript. Demonstrated expertise in managing both relational and non-relational databases, including MongoDB, MySQL, and PostgreSQL, while leveraging cloud computing services such as RDS, Mongo Atlas, and S3. Extensive experience in developing event-driven microservices using technologies like RabbitMQ and SQS, as well as utilizing an array of AWS tools including CloudWatch, EC2, ECS, and Lambda. Skilled in creating applications with high observability and employing monitoring tools such as New Relic, CloudWatch, and Prometheus. Adept at automated testing across various levels, including unit tests, integration tests, performance testing, service testing, end-to-end testing, and mutation testing.

Holding a Bachelor's degree in Mathematics from UFES (2011) and earning both a Master's and a PhD in Computational Modeling from UFJF (2014 and 2018), this professional has considerable experience in academic research, including a tenure at LAMEMO/COPPE/PEC/UFRJ between 2018 and 2020. Additionally, the individual has served as a substitute professor in the computer science department at UFSJ. Their technical expertise encompasses backend and data development, with a robust proficiency in numerical methods, applied mathematics, and various programming languages and tools such as Fortran, Python, Pandas, SQLAlchemy, SQL, JavaScript, and React.

A seasoned developer with over a decade of professional experience, spanning freelance projects, full-stack development, and CTO roles, possesses a profound passion for delving deeply into the technological landscape. Commitment to continual self-improvement drives an unrelenting pursuit to exceed expectations, with a meticulous focus on understanding functional intricacies at a granular level. This individual’s capabilities extend beyond programming, encompassing a blend of entrepreneurial and managerial acumen that complements their technical proficiency.

Expertise encompasses microservices architecture, Kubernetes, Docker, and various queuing mechanisms, along with cloud technologies, including deployment strategies, queue management, and lambda functions. Proficiency is demonstrated in both cloud-based and bare-metal infrastructure optimization. Backend development skills include creating RESTful APIs, implementing JWT authentication, middleware integration, and automated testing, primarily using Node.js and PHP. Database management experience covers MongoDB, PostgreSQL, SQL Server, and MySQL. Frontend development expertise includes leveraging frameworks such as React.js, React Native, and Vue.js, along with webhooks integration, API consumption, and application flux management.

Full-stack Developer with a robust foundation in front-end and mobile development, specializing in the Ionic framework. Achieved third place in the International Conference on Software Engineering as part of a collaborative team effort. Possesses extensive experience in Agile methodologies, particularly Scrum. Accumulated two years of experience as a Java Development Intern within a finance department, eventually transitioning into a full-stack developer role. Currently concentrating on advancing data science skills, with proficiency in Python and R.

Full-Stack Developer specializing in back-end development, with a keen dedication to mastering emerging technologies and tackling intricate challenges. Actively seeking new remote work opportunities.

System Analyst and Developer with a degree from the Federal Institute of Paraná. Extensive knowledge in English and Japanese languages stems from both professional experience and personal ancestry. Interests include freelancing, reading, and gaming. A personal website serves to provide more detailed information on professional background and showcase a portfolio. Visitors are welcome to explore the site for further details.

Mint Service Desk is a software platform designed for managing IT service requests and incidents. It helps organizations streamline their support processes, track issues, and improve customer service efficiency through ticketing systems, asset management, and reporting tools.

A Mint Service Desk expert must have skills in IT service management, familiarity with ticketing systems, proficiency in asset management, and experience with reporting tools. Knowledge of SQL databases and API integrations is also crucial for advanced configurations and customizations.

How to hire a Mint Service Desk expert

Mint Service Desk was created to address the need for efficient IT service management. It provided tools for handling service requests, tracking incidents, and managing assets. The platform evolved to help organizations enhance their customer support operations through streamlined processes and comprehensive reporting.

About Mint Service Desk

Strengths of Mint Service Desk included its user-friendly interface, robust ticketing system, and effective asset management features. Weaknesses involved limited customization options and occasional performance issues. Competitors included ServiceNow, Jira Service Management, and Freshservice.

Mint Service Desk

Top 5*

Customer Support

About Mint Service Desk

How to hire a Mint Service Desk expert

The Best of the Best Optimized for Your Budget